Scheduler

Zuno; Leeds; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Annual leave

Medical cover

Death in service

Maternity pay

Paternity pay

Pension

Training & development

Social events

Job summary

Zuno is seeking a driven Engineer Scheduler to support our growing team in Leeds. You will work closely with engineers and customers to manage diaries, coordinate workloads and resolve scheduling issues, ensuring smooth project delivery.

The role requires proactive communication, strong organisational skills and the ability to stay calm under pressure in a fast-paced environment. You will collaborate across departments and contribute to our commitment to excellence.

Qualifications

• Excellent communication and interpersonal skills.
• Confident speaking with engineers and customers.
• Organised, detail-orientated and able to work under pressure.

Responsibilities

• Remotely assist engineers with their diary management and workload.
• Communicate with engineers and customers offering solutions, recommendations and reassurance.
• Monitor and action any planning issues that may arise.
• Build relationships with different teams within the company.
• Be reactive, engaged and forward thinking.

Job description

Job Summary

We're looking for a driven and passionate Engineer Scheduler to join our growing team at Zuno. You'll play a key role in our continued growth, working closely with engineers and customers to manage schedules and resolve any issues that arise.

Leeds Office

Full Time

Job Summary

We're looking for a driven and passionate Engineer Scheduler to join our growing team at Zuno. You'll play a key role in our continued growth, working closely with engineers and customers to manage schedules and resolve any issues that arise.

Key Responsibilities

• Remotely assist engineers with their diary management and workload
• Communicate with engineers and customers offering solutions, recommendations and reassurance
• Monitor and action any planning issues that may arise
• Build relationships with different teams within the company
• Be reactive, engaged and forward thinking

Who You Are

• Confident speaking with engineers and customers over the phone on a daily basis
• Able to build and maintain strong relationships with both customers and engineers
• Proactive, hardworking and motivated, with a positive attitude and a strong team focus
• Excellent verbal and written communication skills
• Comfortable using Microsoft and Google software and able to learn new systems quickly
• Able to remain calm, organised and effective when working under pressure
• Strong organisational skills with excellent attention to detail
• Friendly, approachable and confident in your communication style
• A positive and adaptable team player who enjoys working in a fast-paced environment

About Zuno

When you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs - among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.

Zuno offers…

• A great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.
• A market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers.
• Employee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.
• Customer champions - Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.
• Award-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.
• Global investors - We're proud to be backed by Brookfield and part of the HomeServe Group

Benefits

• 30 days annual leave + bank holidays
• Private medical cover with Aviva*
• 4 x salary Death in Service cover with Zurich*
• Paid 6 months maternity pay after a year of service
• Paid paternity pay after a year of service
• Salary sacrifice pension matched up to 6%
• Ongoing training & development opportunities
• Social events

Please note:

We're unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.

• After probationary period

Zuno is the industry-leading platform powering seamless, custom branded installation experiences from start to finish.

We have powered...

• 200k installations since 2017
• 100k engineer visits per year
• 1m visitors towards the platform annually