Scheduler

Ringway Infrastructure Services Ltd; Gloucester; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Flexible working arrangements

Work from home options

Job summary

Ringway in Gloucester is seeking an organised Scheduler to support our highways safety team. You will coordinate daily inspection routes, manage workloads, and adjust schedules in response to leave and priorities.

The role requires strong administration and Excel proficiency, with training provided for industry specifics. Based in a busy, fast-paced environment, you will liaise with inspectors and operations to ensure timely service delivery and KPI achievement.

Qualifications

• Previous scheduling experience is beneficial but not essential.
• Transferable skills from administration, coordination, planning or customer support are welcomed.
• Strong communication and organisational skills with attention to detail and the ability to prioritise in a fast-moving environment.

Responsibilities

• Schedule daily inspection routes and public enquiries for Safety Inspectors.
• Coordinate workloads to meet KPI targets and service deadlines.
• Adjust schedules for annual leave, sickness, and priorities.
• Maintain long-term inspection plans and schedules.
• Monitor route completion and performance against service requirements.
• Provide administrative support to the safety team.
• Coordinate vehicle communications (MOTs, servicing, fleet updates).
• Maintain accurate records and spreadsheets using Excel.
• Liaise with inspectors and teams for smooth day-to-day delivery.

Skills

Organised

Coordination

Planning

Attention to detail

Tools

Microsoft Excel

Job description

We are currently seeking an organised and proactive Scheduler to join a busy highways safety team based in Gloucester. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, coordinating workloads and ensuring critical activities are delivered on time. Experience within highways is not essential, as full training will be provided, including industry-specific training and development. As Scheduler, you will play a vital role in supporting a team of Safety Inspectors responsible for monitoring and maintaining the local highway network. Working closely with operational teams, you will coordinate daily inspection routes, schedule public enquiries and ensure key performance targets are consistently achieved. This is a varied position where priorities can change quickly, requiring someone who can think on their feet, adapt to changing circumstances and effectively manage multiple tasks at once.

Duties

• Schedule daily inspection routes and public enquiries for Safety Inspectors.
• Coordinate workloads to ensure KPI targets and service deadlines are achieved.
• Adjust schedules to accommodate annual leave, sickness absence and operational priorities.
• Maintain and update long-term inspection plans and schedules.
• Monitor route completion and performance against service requirements.
• Provide administrative support to the wider safety team.
• Coordinate vehicle-related communications, including MOTs, servicing and fleet updates.
• Maintain accurate records and spreadsheets using Microsoft Excel.
• Liaise with inspectors and operational teams to ensure smooth day-to-day service delivery

Person Specification

We are open to candidates from a wide range of industries. Previous scheduling experience is beneficial but not essential. We are particularly interested in individuals who can demonstrate transferable skills gained in administration, coordination, planning or customer support environments.

We are looking for someone who:

• Has previous administrative or office-based experience.
• Is confident using Microsoft Office, particularly Excel.
• Can prioritise effectively in a demanding and fast-moving environment.
• Is highly organised with excellent attention to detail.
• Has strong communication and interpersonal skills.
• Can build positive working relationships with a variety of personalities and stakeholders.
• Remains calm under pressure and can manage changing priorities.
• Is patient, adaptable and solutions-focused.

Contract Type: Permanent

Hours: Full Time - 40 - Monday to Friday

Fairness Inclusion & Respect

Fairness, Inclusion and Respect (FIR) at Ringway is about recognising and celebrating each other’s differences and what they bring to the team.

Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process please contact us directly.

Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.