Scaled Customer Success Lead — EdTech & School Partnerships

Magma Math US; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Collaborative team environment

Opportunities to visit partner schools

Culture that values innovation

Job summary

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. Candidates should have 3-5 years' experience in education or edtech and be adept at building strong relationships. The position requires excellent communication skills and an eagerness to support educators in their success. This full-time role is office-based and offers the chance to make a meaningful impact on maths education.

Qualifications

• 3-5 years’ experience in education, professional learning/development, or edtech.
• Confidence speaking to large groups of people.
• Desire to work in a fast-paced scale-up environment.

Responsibilities

• Run kick-off meetings and periodic check-ins across the customer lifecycle.
• Build strategies to cohort teachers and coaches.
• Lead large-scale professional learning sessions for educators.

Skills

Experience in education or edtech

Ability to build relationships

Organizational skills

Problem-solving skills

Data-driven decision making

Strong communication skills

Job description

An innovative edtech company in Greater London is seeking a Scaled Customer Success Manager to manage a portfolio of UK school partners. This role is pivotal in ensuring successful implementation of their platform among educators. Candidates should have 3-5 years' experience in education or edtech and be adept at building strong relationships. The position requires excellent communication skills and an eagerness to support educators in their success. This full-time role is office-based and offers the chance to make a meaningful impact on maths education.