Saturday Retail Sales Advisor

Brewers Decorator Centres; Worcester; On-site; GBP 5,600 - 5,700; Full time

Benefits offered by this job

33 days holiday incl bank holidays

Free life assurance

5% employer pension contribution

Stream pay access

Employee Assistance Programme

Virtual GP service

Medicash

Colleague discounts

Discounts with partners

Cycle to Work Scheme

Season Ticket Loans

Uniform provided

Job summary

Brewers Decorator Centres in Worcester is seeking a friendly Saturday Retail Sales Advisor to provide exceptional service and keep the branch and delivery service running smoothly. You’ll help customers with product selections and work as part of a team in a busy store.

No prior product knowledge is required as full training is provided. The role offers a competitive salary, pension and a range of staff benefits and discounts.

Qualifications

• Exceptional customer service and communication skills.
• Approachable and ready to help customers and colleagues.
• Willing to train to become Fire Marshall or First Aider.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to recommend products and assist needs.
• Mix paints, process orders, and handle stock distribution.
• Develop sales of paint, wallpaper and related products.
• Build relationships to identify customer needs and provide comprehensive service.
• Promote seasonal items and merchandise to increase sales.
• Assist with stock maintenance and unloading deliveries.

Skills

Customer service

Communication

Team player

Fire Marshall training

First Aider training

Job description

8 Hours per week

Salary - £5,627.00 per annum plus company pension and benefits

Worcester

We have an excellent opportunity for a friendly and reliable Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Worcester, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly - experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

With a prominent location on Sheriff Street Trade Park and easy access to the city, the branch offers a spectacular product range which includes a showroom featuring a comprehensive range of designer paints and wallcoverings. Brewers are renowned throughout the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The opening hours for this branch are 7am - 5pm Monday - Friday, 8am - 5pm on Saturday.

Ranked in The Sunday Times Best Places to Work 2025 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

As a Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store

Who We Are Looking For To Join Our Team

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive salary
• 33 days holiday including an allowance for selected bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Virtual GP service for yourself and any dependent children to be able to access unlimited medical advice when you need it
• Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
• Brewers Colleague discounts giving you huge savings on home improvements
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme and ongoing development
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant