Saturday Retail Sales Advisor

Brewers Decorator Centre; Stoke-on-Trent; On-site; GBP 5,500 - 5,700; Part time

Benefits offered by this job

Holiday entitlement 33 days

Life assurance

Pension plan

Staff discounts

Employee Assistance Programme

Medicash

Job summary

Brewers Decorator Centre in Stoke-on-Trent is seeking a Saturday Retail Sales Advisor to provide exceptional service to customers in store and help keep the branch running smoothly. You don't need prior product knowledge; great customer service and teamwork will help you succeed.

The role offers 8 hours per week on Saturdays, with a salary of £5,627 per annum plus pension and company benefits. The branch hours are 7am–5pm weekdays and 8am–5pm Saturdays.

Qualifications

• Exceptional customer service and communication skills.
• Approachable, friendly and helpful with customers and colleagues.
• Enjoys working in a team but can also work independently.
• Willing to attend training to become a Fire Marshall and/or First Aider if required.
• Keen to learn, develop skills and progress within the industry.
• Previous retail experience or product knowledge would be advantageous but not essential.

Responsibilities

• Provide exceptional service to customers in branch to uphold Brewers service.
• Use product knowledge to help customers find the best product for their needs.
• Process stock and assist with in-branch merchandising and stock maintenance.
• Unload deliveries and keep the branch organised and safe.

Skills

Customer service

Teamwork

Communication

Willing to learn

Job description

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Reference: SEP20261391

Expiry date: 21:00, Fri, 2nd Oct 2026

Location: Stoke-on-Trent

Stoke-on-Trent

8 hours per week on Saturday

Salary: £5627.00 per annum plus pension and company benefits

We have a great opportunity for a Saturday Retail Sales Advisor to join the team at our Brewers Decorator Centre in Stoke-on-Trent to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently - experience with our products isn't strictly necessary, if you bring great customer service and team working skills to the table, we'll give you everything you need to succeed.

Our Decorator Centre in Stoke-on-Trent hosts a bright showroom where you can find a wide variety of wallcoverings, trade and designer paints, specialist coatings and decorating sundries. Our friendly team of six has over 60 years of industry experience so are in the best position to offer advice to both seasoned professionals and novice DIYers. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

Ranked again in The Sunday Times Best Places to Work 2026 - Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family-owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment

As a Saturday Retail Sales Advisor with Brewers, some of your responsibilities will include:

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Developing sales of the Company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store
• Keep our Warehouse organised and safe, in line with company standards

Who we are looking for to join our team:

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

In return we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 33 days holiday including an allowance for selected bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis,
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant