Satellite Pre-Sales Specialist — Tech & Solutions

Enmase Group; Basingstoke; Sur place; GBP 40 000 - 65 000; Plein temps

Résumé du poste

ENMASE Group in the United Kingdom is seeking a Pre-Sales Product Support Specialist to provide technical product support across sales and engineering in the satellite communications and broadcast sectors. You will join key account managers on customer visits, help teams understand customer requirements, develop product knowledge, and deliver internal training while building supplier relationships.

The role is office-based in Basingstoke and offers the opportunity to develop towards owning a

Qualifications

• Experience in satellite communications or broadcast industry.
• Experience in technical product support or pre-sales role.
• Understanding of B2B sales and the commercial sales process.
• Ability to assess proposed technical solutions and contribute to engineering discussions.
• Ability to present technical information clearly to customers.
• Ability to write clear technical responses to RFQs and tender documents.
• Build professional relationships with customers, colleagues and suppliers.
• Clear written and verbal communication with empathy.
• Willingness to travel with full driving licence.

Responsabilités

• Provide pre-sales technical support to customers and key account managers.
• Act as a technical point of contact for sales colleagues and the engineering team.
• Connect sales, projects and engineering teams to support technical delivery for key accounts.
• Join key account managers on customer visits and build direct relationships with key customers.
• Work with the Engineering Manager to identify support needs and assist the engineering team.
• Build detailed product knowledge and develop relationships with new and existing suppliers.
• Support business development colleagues in assessing emerging technologies.
• Share customer and market feedback with key account managers and provide regular product and market updates to the Sales Director.
• Deliver technical product training to the sales team.
• Monitor competitors, products, market developments and customer needs.
• Develop towards taking responsibility for a portfolio of key customer accounts.

Connaissances

Satellite comms

Broadcast industry

IP knowledge

RF/Microwave tech

Pre-sales experience

B2B sales understanding

Technical presentations

Tender responses

Outils

PowerPoint

Description du poste

ENMASE Group in the United Kingdom is seeking a Pre-Sales Product Support Specialist to provide technical product support across sales and engineering in the satellite communications and broadcast sectors. You will join key account managers on customer visits, help teams understand customer requirements, develop product knowledge, and deliver internal training while building supplier relationships.

The role is office-based in Basingstoke and offers the opportunity to develop towards owning a