SAP Service Delivery Lead — End-to-End IT in UK

Atos; Wideopen; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Pension Scheme - contributions matched

Private medical cover

Income Protection

Life Assurance

25 days paid leave + National Holidays

Flex benefits program

Job summary

Atos UK&I Service Delivery Management team brings SDMs together to deliver SAP services for essential business operations, focusing on performance, risk, and continuous improvement across customers. You will work with account teams to align delivery with client outcomes.

Ideal candidates have Service Delivery Management experience with ITIL preferred and SAP expertise across ECC, APO, BW and PI, plus strong customer-management skills.

Qualifications

• Experience in service delivery management with ITIL is preferred.
• SAP expertise across ECC, APO, BW and PI is required.
• Strong customer management skills are essential.

Responsibilities

• Lead end-to-end performance and continuous improvement of SAP services.
• Collaborate with business leaders, technical specialists and strategic suppliers to shape decisions.
• Develop leadership and SAP service expertise for career growth into senior IT leadership.

Skills

Service Delivery Management

ITIL certification

SAP expertise across ECC APO BW PI

Strong customer management skills

Job description

Atos UK&I Service Delivery Management team brings SDMs together to deliver SAP services for essential business operations, focusing on performance, risk, and continuous improvement across customers. You will work with account teams to align delivery with client outcomes.

Ideal candidates have Service Delivery Management experience with ITIL preferred and SAP expertise across ECC, APO, BW and PI, plus strong customer-management skills.