Sample Administration & Client Support

AHK Group Ltd; Knowsley; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Pension

Life assurance

Employee assistance programme

Job summary

Alfred H Knight has an exciting opportunity for a Sample Administrator to join our team here in Liverpool, UK. The department focuses on providing prompt, accurate information relating to analysis and dispatch requests to support customers’ commercial transactions.

You will be involved in end-to-end processes, including quotation, appointment acknowledgment, internal and external communication, and ensuring appropriate services are provided with timely reporting of results.

Qualifications

• GCSE ‘C’ or above in Science, Maths and English.
• Maintain confidentiality.
• Right first time and continuous improvement mindset.
• Good interpersonal skills; able to communicate (verbally/written) and liaise professionally.
• Good self-organisation and self-motivation.
• Ability to use processes already set down as well as identify opportunities for improvement.
• Ability to demonstrate good literacy and numeracy skills.
• Adaptable.
• Excellent attention to detail.
• Ability to work with minimum supervision.
• Excellent time keeping.
• Effective leadership skills.
• Ability to motivate others.

Responsibilities

• Support end-to-end sample processing for analysis or dispatch.
• Coordinate with internal departments and external clients to ensure timely and accurate service.
• Provide proactive guidance and information to clients to facilitate commercial transactions.

Job description

Alfred H Knight has an exciting opportunity for a Sample Administrator to join our team here in Liverpool, UK. The department focuses on providing prompt, accurate information relating to analysis and dispatch requests to support customers’ commercial transactions.

You will be involved in end-to-end processes, including quotation, appointment acknowledgment, internal and external communication, and ensuring appropriate services are provided with timely reporting of results.