Salesforce Lead Technical Consultant

Two Circles Ltd; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative sports and entertainment marketing firm seeks a Salesforce Solutions Expert to enhance their platforms and drive client engagement. You will lead the development and optimization of Salesforce solutions, ensuring best practices while mentoring junior team members. This role offers a unique opportunity to work with high-profile clients and contribute to exciting projects in a dynamic environment. With a focus on performance-based growth and flexible benefits, this position promises a rewarding career path for those passionate about sports and technology.

Benefits

Hybrid working model

Performance-based salary reviews

Discretionary bonus

Tickets to sporting events

Team events and outings

Weekly lunch, breakfast, and snacks

Cycle to work scheme

Learning and development opportunities

Qualifications

• Experience customizing and developing Salesforce solutions.
• Proficiency in APEX, LWC, and Flow required.
• Strong relationship-building skills with clients.

Responsibilities

• Lead development and optimization of Salesforce solutions.
• Design and own integration data flows between Salesforce and other platforms.
• Mentor and develop internal Salesforce resources.

Skills

Salesforce Customization

Apex

Lightning Web Components

Middleware Platforms

SQL

Project Management

Relationship Building

Education

Salesforce Certifications

Tools

Sales Cloud

Service Cloud

Heroku

Mulesoft

Boomi

Informatica

Job description

We are Two Circles, a Sports & Entertainment Marketing business dedicated to growing audiences and revenues by understanding fans' behaviors and preferences. We collaborate with clients to analyze and influence fan activities, including spending habits, event attendance, media consumption, and channel response. Our insights help clients expand their reach and revenue streams.

Our platform and services are trusted by over 900 clients globally, including the English Premier League, Red Bull, UEFA, VISA, the NFL, Nike, and Amazon. With nearly 1000 employees across 14 offices, we serve a diverse range of sports and entertainment organizations worldwide.

The role will require the candidate to be responsible for:

1. Enhance Salesforce Solutions – Lead development and optimization of Sales Cloud and Service Cloud solutions.
2. Ensure Best Practices – Implement configuration, customization, and development standards.
3. Act as SME for Salesforce Technical Solutions – Provide expertise in APEX, Lightning Web Components, middleware, and data warehouse integrations.
4. Act as SME for Salesforce Solution Integrations – Design and own integration data flows between Salesforce and other platforms.
5. Lead Solution Design – Architect and deliver scalable, high-performance Salesforce solutions tailored to business needs.
6. Support Business Development – Advise on Salesforce capabilities and contribute to proposals and strategic initiatives.
7. Upskill Junior Team Members – Mentor and develop internal Salesforce resources.
8. Engage with Senior Stakeholders – Interact effectively with client Director and Executive level stakeholders on both business and technical aspects.

Requirements

Functional Requirements:

1. Experience with systems audits, requirements gathering, and process mapping.
2. Creating functional and technical design documentation.
3. Creating entity relationship diagrams.
4. Developing end-user acceptance testing scripts and supporting UAT processes.
5. Creating end-user support and training materials.

Technical Requirements:

1. Understanding of Sales and Customer Service processes.
2. Experience customizing, configuring, and developing Salesforce solutions.
3. Proficiency in Apex, Lightning Web Components (LWC), and Flow.
4. Expertise in building apps and automation within Sales Cloud and Service Cloud, leveraging custom objects, process automation, and Lightning.
5. Experience integrating Salesforce with data warehouses and other software.
6. Strong experience with middleware platforms (Heroku, Mulesoft, Boomi, Informatica, etc.).
7. Knowledge of REST/SOAP APIs, OAuth, and authentication protocols for secure integrations is desirable.
8. Understanding of SQL is desirable.
9. Salesforce certifications are required.
10. Ability to lead and manage project teams.
11. Comfortable managing key client accounts and delivering technical demos.
12. Experience working across accounts with sizeable budgets and multiple markets.
13. Strong relationship-building skills within teams and with clients.
14. Ability to work efficiently under pressure with attention to detail.
15. Willingness to travel as required.
16. A passion for sports.
17. Proactive, entrepreneurial attitude eager to join a dynamic organization.

We offer flexible benefits, including:

1. Hybrid working model with at least 2-3 days in the office during onboarding.
2. Performance-based salary reviews and career progression.
3. Discretionary bonus.
4. Tickets to sporting events.
5. Team events and outings (e.g., recent trip to Spain).
6. Weekly lunch, breakfast, and snacks.
7. Cycle to work scheme.
8. Learning and development opportunities, including certifications.