Principal Technical Consultant

TN United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an experienced technical consultant to join their dynamic team. This role involves leading the implementation of innovative SaaS solutions for top-tier clients, ensuring they leverage best practices and achieve their business objectives. You will act as a trusted advisor, guiding clients through complex technical landscapes while collaborating closely with various teams. The company fosters a culture of growth and accountability, offering competitive compensation, generous benefits, and a collaborative work environment that values creativity and teamwork. If you're passionate about technology and ready to make a significant impact, this is the opportunity for you.

Benefits

Competitive Base Salary

Generous Paid Time Off

Tuition Reimbursement

Paid Volunteer Time Off

Wellness Programs

Equity Opportunities

Open Office Environment

Snacks and Beverages

Parental Leave

Professional Development Opportunities

Qualifications

• 10+ years in technical implementation leadership in SaaS.
• Experience with Intapp products and systems integrations.
• Strong analytical and troubleshooting skills.

Responsibilities

• Lead technical delivery of Intapp solutions and support project leads.
• Conduct workshops for data management and mapping.
• Collaborate with teams to improve processes and product.

Skills

Technical Implementation Leadership

Intapp Software Solutions

Project Management

Communication Skills

Business Process Review

Data Management

Analytical Skills

Troubleshooting Skills

Team Coordination

Cloud and SaaS Experience

Education

Bachelor's Degree in a Technical Field

Tools

Boomi

Mulesoft

JIRA

Microsoft Office Suite

Job description

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Intapp is an enterprise software house providing SaaS solutions to over 2500 of the world's leading legal,accounting, consulting and financial service firms . With offices across the US, Europe and in Singapore , we employ over 1500 staff. This is a new opportunity for an experienced technical consultant to join our growing team. The role can be based from our London, New York or Charlotte offices.

What you will do :

• Lead the technical delivery of Intapp solutions built upon Intapp’s market-leading products (such as Intapp Open, Intapp Time, Intapp Walls)
• Support project Functional Lead in the implementation of the customer's design.
• Act as the trusted advisor and subject matter expert to the customer.
• Lead clients to utilize industry leading practices
• Provide analysis of client needs and implementation recommendations
• Lead or assist in the review of requirements and business processes to design new business processes to deliver the solution
• Support other Intapp operations such as Support, Customer Success, Product, and more.
• Conduct data management and data mapping workshops as related to the proposed solution
• Create and maintain centralized implementation and training support collateral for use throughout implementation teams.
• Work closely with project team members such as the Engagement Manager, the Principal Consultant and other Solution Engineers to deliver the solution
• Work closely with the product team to improve the product
• Work with the professional services team to improve process
• Work with sales to provide assistance in delivering new solutions to new clients

What we're looking for:

• 10+ years' experience in a technical implementation leadership role within the Professional Services in a SaaS organization
• Experience of Intapp software solutions
• Team player with the ability to coordinate work with all team members
• Organized, disciplined, but flexible independent professional with strong ability to task-switch and manage multiple competing projects
• Emotionally intelligent, engaging listener and thoughtful communicator possessing exceptional written and verbal skills
• Strong communicator, personable and collaborative
• Demonstrate maturity and acumen navigating business and professional environments
• Comfortable working independently
• Objective and goal-oriented professional who is used to achieving targets
• Demonstrated experience in leading business process reviews, design reviews and change management with clients
• Bachelor’s degree in a technical field, or strong related equivalent experience
• Web services (SOAP & REST); SQL
• Integration services such as Boomi /Mulesoft
• An understanding of development methodologies
• Excellent hands-on skills with office productivity tools (Microsoft Word, Excel, PowerPoint, and Visio)
• Proven ability to learn and a strong desire to learn
• Strong analytical and troubleshooting skills
• Exceptional interpersonal skills and ability to explain software to non-technical users

What you will need:

• Experience with Intapp products
• Experience with systems integrations, business process integrations, and automation, and master data management
• Experience with writing and maintaining Boomi/Mulesoft or other integration tools
• Familiarity with new business intake and conflicts solutions, time entry and capture solutions and/or ethical wall and information barrier solutions
• Software development knowledge with a strong understanding of logic, patterns and algorithms
• Other enterprise software systems (ERP, PMS, Financial, CRM, HR, etc.)
• Cloud and SAAS experience
• Issue tracking system (e.g. JIRA)

What you'll gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth. We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
• Generous paid parental leave, including adoptive leave
• Traditional comprehensive benefits, plus:Generous Paid Time OffTuition reimbursement planFamily Formation benefit offered by CarrotWellness programs and benefits provided by Modern HealthPaid volunteer time off and donation matching for the causes you care about
• Opportunities for personal growth and professional development supported by a community of talented professionals
• An open, collaborative environment where your background and contributions are valued
• Experience at a growing public company where you can make an impact and achieve your goals
• Open offices and kitchens stocked with beverages and snacks

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Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at . If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.