Salesforce CRM Transformation Lead – Hybrid Education

The Windsor Forest Colleges Group; Slough; Hybrid; GBP 34,000 - 36,000; Full time

Benefits offered by this job

30 days annual leave

LGPS pension

Free on-site parking

Career progression

Subsidised leisure courses

Cycle to Work

Job summary

The Windsor Forest Colleges Group is seeking a Salesforce CRM Transformation Lead for our IT and Digital Services team on a full-time, permanent basis. Based across our four campuses with hybrid working, the role focuses on shaping Salesforce from the ground up and acting as the bridge between implementation partners and staff.

You will own configuration, run day-to-day support, deliver training, and drive data integrity while collaborating with senior leaders to set the future CRM roadmap for

Qualifications

• Experience leading Salesforce CRM transformations within large organisations.
• Ability to translate business requirements into Salesforce configurations and enhancements.
• Strong stakeholder engagement and cross-functional collaboration skills.

Responsibilities

• Own, configure and grow a Salesforce platform in development and production.
• Act as the bridge between implementation partners and staff, aligning on roadmaps.
• Deliver user training, support day-to-day operations and ensure data integrity.

Skills

Salesforce CRM

Platform administration

Data integrity

Training delivery

Tools

Salesforce

Job description

The Windsor Forest Colleges Group is seeking a Salesforce CRM Transformation Lead for our IT and Digital Services team on a full-time, permanent basis. Based across our four campuses with hybrid working, the role focuses on shaping Salesforce from the ground up and acting as the bridge between implementation partners and staff.

You will own configuration, run day-to-day support, deliver training, and drive data integrity while collaborating with senior leaders to set the future CRM roadmap for