Salesforce Core Tech Lead — Architect & Hands-On Leader

Indium; Greater London; On-site; GBP 110,000 - 150,000; Full time

Job summary

Indium in London is seeking a Salesforce Core Tech Lead to own the technical direction of our Salesforce Core platform (Service Cloud, OMS, Experience Cloud) and the shared data model. This hands-on lead will set architecture, review PRs, own release quality, and guide two mid‑level Salesforce engineers daily.

You will partner with the Commerce Cloud lead, QA, DevOps, and CX/Operations stakeholders across NA and EMEA to design end‑to‑end solutions, enforce standards for declarative vs

Qualifications

• 7+ years Salesforce development with at least 2 years in a lead or architect capacity owning a Salesforce org end to end.
• Deep, hands-on Service Cloud experience: Case routing, Omni-Channel, Knowledge, Entitlements and Milestones, CTI integrations.
• Expert Apex (triggers, async, batch, queueable) with LWC and Flow; strong integration experience and governance.
• Proven ownership of a Salesforce release pipeline: Git, SFDX / sf CLI, CI/CD, and test coverage discipline.
• Track record performing code reviews and maintaining a high quality bar; mentoring engineers.

Responsibilities

• Own technical architecture for Salesforce Core: object model, sharing/security, automation strategy, integrations.
• Design end-to-end solutions for Service Cloud and OMS; document standards and call points.
• Define declarative vs programmatic approaches; enforce naming, error handling, and test coverage.
• Evaluate AppExchange vs custom builds; document the recommended path.
• Lead two Salesforce engineers; collaborate with CX, Operations, IT, and vendor partners.

Skills

Salesforce development

Service Cloud

Apex

LWC

Flow

Integration (REST/SOAP)

CI/CD (SFDX)

Git / Bitbucket / GitHub

Leadership

Architecture

Tools

Git

Bitbucket

GitHub pipelines

Job description

Indium in London is seeking a Salesforce Core Tech Lead to own the technical direction of our Salesforce Core platform (Service Cloud, OMS, Experience Cloud) and the shared data model. This hands-on lead will set architecture, review PRs, own release quality, and guide two mid‑level Salesforce engineers daily.

You will partner with the Commerce Cloud lead, QA, DevOps, and CX/Operations stakeholders across NA and EMEA to design end‑to‑end solutions, enforce standards for declarative vs