Salesforce Business Analyst

JR United Kingdom; Maidstone; Hybrid; GBP 85,000 - 95,000; Full time

Job summary

Join a leading global provider of technology solutions as a Certified Senior Business Analyst - Salesforce. This hybrid role focuses on developing Salesforce solutions to meet business goals, enhancing compliance efforts for over 45,000 organizations. Ideal candidates will have Salesforce certification and strong experience in business analysis, data migration, and both Agile and Waterfall methodologies.

Qualifications

• Certified Senior Business Analyst with Salesforce expertise is mandatory.
• Hands-on experience in designing and documenting solutions.
• Proficient in both Waterfall and Agile methodologies.

Responsibilities

• Lead requirement gathering and analysis, documenting solutions effectively.
• Support Salesforce development, testing, and drive change management.
• Provide first-level support and ensure effective resolution of issues.

Skills

Salesforce Business Analyst certification

Data migration tools

Waterfall methodology

Agile methodology

Stakeholder engagement

Functional specifications

Job description

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Certified Senior Business Analyst - Salesforce

Location: Modern, London, UK (2 days on-site)

Salary: £85-95k per annum

Requirement: Salesforce Business Analyst certification is mandatory

Hello,

iO Associates is seeking a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions. This company assists organizations in managing health, safety, environmental, and ESG requirements. It offers software and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide.

Key Requirements:

• Break down complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively.
• Design and document enterprise-scale Salesforce solutions with hands-on experience.
• Collaborate with business stakeholders to analyze requirements, create functional specifications, and troubleshoot system issues.
• Proficient in data migration tools (Salesforce Data Loader, Force.com Migration Tool) and experienced in both Waterfall and Agile methodologies.

Responsibilities:

• Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories.
• Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change management.
• Act as primary contact for business users, providing first-level support, troubleshooting issues, and ensuring effective resolution and escalation when needed.
• Oversee data integrity and reporting by developing dashboards, validating SOQL queries, supporting data migration, and maintaining best data management practices.

This is a hybrid-based role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organization.