Salesforce Business Analyst

iO Associates; London; Hybrid; GBP 85,000 - 95,000; Full time

Job summary

iO Associates is seeking a Certified Senior Business Analyst specializing in Salesforce for a leading global provider in technology-driven compliance solutions. The role involves designing Salesforce solutions, collaborating with stakeholders, and leading data integrity initiatives in a hybrid work environment, fostering personal growth and career development.

Qualifications

• Proficient in data migration tools and experienced in both Waterfall and Agile methodologies.
• Certified Senior Business Analyst specialized in Salesforce solutions.
• Strong ability to guide stakeholders effectively in analysis.

Responsibilities

• Lead business requirement gathering and analysis through workshops.
• Support Salesforce development, testing, and post-implementation change management.
• Act as primary contact for business users, ensuring effective troubleshooting.

Skills

Data migration tools

Salesforce Data Loader

Force.com Migration Tool

Waterfall methodology

Agile methodology

Education

Salesforce Business Analyst certification

Job description

Certified Senior Business Analyst - Salesforce

Mordern, London, UK (2 days on-site)

Salary: £85-95k per annum

Salesforce Business Analyst certification is mandate

Hello,

iO Associates is looking for a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions, this company helps organizations manage health, safety, environmental, and ESG requirements. It offers software and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide.

Key Requirements:

• Break down complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively.
• Design and document enterprise-scale Salesforce solutions with hands-on experience.
• Collaborate with business stakeholders to analyse requirements, create functional specs, and troubleshoot system issues.
• Proficient in data migration tools (Salesforce Data Loader, Force.com Migration Tool) and experienced in both Waterfall and Agile methodologies.

Responsibilities:

• Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories.
• Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change management.
• Act as primary contact for business users, providing first-level support, troubleshooting issues, and ensuring effective resolution and escalation when needed.
• Oversee data integrity and reporting by developing dashboards, validating SOQL queries, supporting data migration, and maintaining best data management practices.

This is a hybrid-based role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organisation.