Salesforce Business Analyst

JR United Kingdom; Dartford; Hybrid; GBP 85,000 - 95,000; Full time

Job summary

A global provider of compliance solutions seeks a Certified Senior Business Analyst specializing in Salesforce to lead requirement analysis and solution design. This hybrid role involves collaborating with stakeholders to enhance Salesforce applications and improve business outcomes, contributing to personal and professional growth within a large international team.

Qualifications

• Proficient in breaking down complex business information for Salesforce.
• Experience in hands-on design and documentation of Salesforce solutions.
• Strong collaborative skills with stakeholders for requirement analysis.

Responsibilities

• Lead requirement gathering and analysis; document solutions using functional designs.
• Support Salesforce development and testing; conduct user adoption sessions.
• Coordinate with business users for technical support and issue resolution.

Skills

Salesforce solutions

Data migration tools

Agile methodologies

Waterfall methodologies

Education

Salesforce Business Analyst certification

Tools

Salesforce Data Loader

Force.com Migration Tool

Job description

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Certified Senior Business Analyst - Salesforce

Location: Modern, London, UK (2 days on-site)

Salary: £85-95k per annum

Note: Salesforce Business Analyst certification is mandatory

Hello,

iO Associates is seeking a Certified Senior Business Analyst - Salesforce for a leading global provider of technology-driven risk and compliance solutions. This company assists organizations in managing health, safety, environmental, and ESG requirements. It offers software and consulting services to streamline compliance, improve contractor management, and enhance workplace safety, supporting over 45,000 businesses worldwide.

Key Requirements:

• Break down complex business information into structured, feasible Salesforce solutions, guiding stakeholders effectively.
• Design and document enterprise-scale Salesforce solutions with hands-on experience.
• Collaborate with business stakeholders to analyze requirements, create functional specifications, and troubleshoot system issues.
• Proficient in data migration tools (Salesforce Data Loader, Force.com Migration Tool) and experienced in both Waterfall and Agile methodologies.

Responsibilities:

• Lead business requirement gathering and analysis through workshops, and document solutions using industry-standard models, functional designs, and user stories.
• Support Salesforce development and testing, conduct feature demos and UAT sessions, and drive post-implementation adoption and change management.
• Act as primary contact for business users, providing first-level support, troubleshooting issues, and ensuring effective resolution and escalation when needed.
• Oversee data integrity and reporting by developing dashboards, validating SOQL queries, supporting data migration, and maintaining best data management practices.

This is a hybrid-based role. This is an excellent opportunity to work for an international company that encourages and facilitates personal growth and career development throughout the organization.