Salesforce Administrator - Remote

YO AI Labs; Greater London; Remote; GBP 101,000 - 157,000; Full time

Job summary

YO AI Labs is seeking a Salesforce/HubSpot Administrator - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems. Remote role with emphasis on auditing, data reconciliation and documenting system changes to improve how AI understands complex business workflows.

The candidate should bring 4–6 years of hands-on CRM experience, strong CRM knowledge, and experience in SaaS environments, with excellent written and verbal English

Qualifications

• 4–6 years of hands-on CRM experience (Salesforce, HubSpot, Dynamics 365 or similar).
• Experience leading CRM implementations and migrations.
• Strong knowledge of CRM fields, objects, flows, validation rules, automation.

Responsibilities

• Audit CRM and revenue systems for inconsistencies, outdated policies, duplicates and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and governance.

Skills

Salesforce CRM

HubSpot CRM

CRM migrations

Cross-system data

English communication

Tools

SQL

APIs

CRM data model

Job description

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.