HubSpot Administrator - Remote

YO AI Labs; Greater London; Remote; GBP 45,000 - 60,000; Full time

Job summary

YO AI Labs is seeking an experienced Salesforce/HubSpot Administrator to support revenue systems for a remote, contractor engagement. You will audit CRM and related platforms, resolve data issues, and define governance around complex SaaS workflows.

The role emphasizes CRM optimization, data reconciliation, and cross-system integration. The ideal candidate has 4–6 years in CRM across Salesforce, HubSpot, or similar platforms, with strong knowledge of automation, APIs, and data models, plus

Qualifications

• 4–6 years hands-on CRM experience across Salesforce, HubSpot or similar platforms.
• Strong knowledge of fields, objects, flows, validation rules, automation and permissions.
• Experience with two or more revenue/operational systems (billing, CPQ, ticketing, integration).
• Working knowledge of SQL, APIs, data models and cross-system data reconciliation.
• Experience in SaaS environments and English communication skills.

Responsibilities

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicates, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess CRM changes' impact on billing, CPQ, ticketing, and other tools.
• Provide insights on CRM optimization, system design, and governance.

Skills

Salesforce

HubSpot

CRM platforms

CRM implementations

Automation

SQL

APIs

SaaS experience

English communication

Tools

SQL

APIs

Data modeling

Job description

Salesforce / HubSpot Administrator - Revenue Systems (SaaS)

Role Type: Contractor
Location: Remote

We are seeking experienced Salesforce / HubSpot Administrators - Revenue Systems (SaaS) to support a customer project focused on operational excellence across CRM and revenue systems.

You'll use your CRM expertise to evaluate real-world SaaS operations, resolve data and process inconsistencies, and help improve how AI systems understand complex business workflows. No prior AI experience is required.

Scope of Work

• Audit CRM and integrated revenue systems for inconsistencies, outdated policies, duplicate records, and automation issues.
• Analyze policy conflicts and determine appropriate business rules.
• Review and reconcile data across CRM and connected platforms.
• Create clear operational prompts and documentation for complex SaaS scenarios.
• Document recommended system changes and operational decisions.
• Assess the impact of CRM changes on billing, CPQ, ticketing, and other integrated tools.
• Provide insights on CRM optimization, system design, and sustainable governance.

Preferred Qualifications

• 4-6 years of hands-on experience with Salesforce, HubSpot, Microsoft Dynamics 365, or similar CRM platforms.
• Experience leading CRM implementations, migrations, consolidations, or rollouts.
• Strong knowledge of fields, objects, flows, validation rules, automation, and permissions.
• Experience with at least two revenue or operational systems such as billing, CPQ, ticketing, or integration platforms.
• Working knowledge of SQL, APIs, data models, and cross-system data reconciliation.
• Experience working in SaaS environments.
• Excellent written and verbal English communication skills.