Salesforce Administrator — Drive Improvements & Impact (Hybrid)

Cooper Parry; Derby; Hybrid; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Flexible approach to work

Holiday entitlement

Enhanced parental leave

Enhanced pension

No dress code

Wellbeing offering

Volunteering opportunities

Cooper Parry social/sports clubs

Job summary

Cooper Parry in Derby is seeking a Junior Salesforce Administrator to support ongoing configuration, maintenance and improvement of our Salesforce platform. You’ll manage day-to-day requests, support users, configure changes and contribute to continuous improvement under guidance from Architects and senior team members.

You’ll work with stakeholders to understand requirements, deliver safe and well-tested Salesforce changes, and help drive adoption and governance across the platform.

Qualifications

• Handled business-as-usual Salesforce administration activities.
• Strong understanding of Salesforce configuration and administration.
• Experience managing users, permissions, roles, profiles and permission sets.
• Experience building and maintaining Salesforce Flows.
• Good understanding of Salesforce data model, objects, fields and relationships.
• Ability to create reports and dashboards for business users.
• Good understanding of data quality, imports, exports and bulk updates.
• Experience supporting users and resolving Salesforce issues.
• Familiarity with change management and deployment processes.
• Able to gather requirements and convert them into practical Salesforce configuration.
• Proven ability to take ownership of issues through to resolution.
• Understanding governance, documentation and controlled change.

Responsibilities

• Manage Salesforce configuration changes, including fields, page layouts, record types, permissions, flows and validation rules.
• Support users with Salesforce queries, issues and requests.
• Maintain user access, roles, profiles and permission sets.
• Build and maintain reports, dashboards and list views.
• Support data quality activities, including duplicate management, data updates and data clean-up.
• Work with stakeholders to understand requirements and propose Salesforce solutions.
• Support testing of Salesforce changes, including test scenarios and validation.
• Assist with release activities, change control and deployment preparation.
• Document configuration changes, support processes and user guidance.
• Monitor platform usage and identify opportunities for improvement.
• Collaborate with Developers, Architects and Business Analysts on project delivery.

Skills

Salesforce administration

Stakeholder management

Reports & dashboards

Data quality

Testing

Change management

Problem solving

Education

Salesforce Administrator certification

Platform App Builder certification

Tools

Salesforce Flows

Salesforce Data Loader

DevOps tooling

Sandbox management

Job description

Cooper Parry in Derby is seeking a Junior Salesforce Administrator to support ongoing configuration, maintenance and improvement of our Salesforce platform. You’ll manage day-to-day requests, support users, configure changes and contribute to continuous improvement under guidance from Architects and senior team members.

You’ll work with stakeholders to understand requirements, deliver safe and well-tested Salesforce changes, and help drive adoption and governance across the platform.