Salesforce Administrator

Syntax Consultancy Ltd; East Midlands; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid Working

25 Days Holiday (plus BHs)

Pension

Healthcare

Professional Training

Job summary

Syntax Consultancy Ltd. is hiring a Salesforce Administrator in Derbyshire for a permanent, hybrid role. Start ASAP during Summer 2026, with 2 days remote and 3 days on-site from the Derbyshire office.

You will support Salesforce users and clients, handle SLAs, and manage a range of requests across Sales Cloud, Service Cloud and Experience Cloud, including Omniscript configurations.

Qualifications

• Day-to-day operational support for Salesforce users and managed service clients.
• Technical support to Salesforce customers and implementations per SLAs.
• Range of Salesforce requests including bug fixes, queries, changes and basic development requests.
• Experience with Salesforce products: Sales Cloud, Service Cloud, Experience Cloud and Omniscript configuration.
• Strong core Salesforce configuration: objects, flows, fields and permissions.
• End-to-end Salesforce operational support lifecycle: analysis, investigation, troubleshooting, implementation and reporting.
• Direct interaction with customers across phone, email, messaging and Salesforce Experience Cloud.
• Advantageous: Salesforce Platform Administrator, Non-Profit Cloud, Marketing Cloud Engagement, Apex Coding, LWCs.

Responsibilities

• Provide day-to-day operational support to Salesforce users and clients.
• Deliver technical support for Salesforce implementations to SLAs.
• Handle a range of Salesforce requests including bug fixes, queries, changes and basic development tasks.
• Work with Sales Cloud, Service Cloud, Experience Cloud and Omniscript configurations.
• Configure core Salesforce elements: objects, flows, fields and permissions.
• Own end-to-end operational support cycle from analysis to reporting.
• Engage with customers via phone, email, and messaging through Salesforce Experience Cloud.
• Pursue advantageous certifications and specialized Salesforce products.

Skills

Customer orientation

Communication

Analytical thinking

Education

Salesforce Administrator Certification

Tools

Salesforce CRM

Apex Coding

Lightning Web Components (LWC)

Experience Cloud

Marketing Cloud Engagement

Job description

Salesforce Administrator
Derbyshire (Hybrid)
Permanent
£30,000 - £40,000 (DOE)

Salesforce Administrator needed for a permanent career opportunity based in Derbyshire (Hybrid). Start ASAP during Summer 2026.

Hybrid Working - 2 days/week remote (WFH) + 3 days/week working on-site from the office based north of Derby.

A chance to work with a specialist IT Consultancy business.

• Salesforce Administrator to provide day-to-day operational support Salesforce users and managed service clients.
• Providing technical support to Salesforce customers and their specific Salesforce implementations to agreed SLAs.
• Responsible for a range of Salesforce support requests including: bug fixes, queries, changes + basic development requests.
• In-depth experience of various Salesforce products including: Sales Cloud, Service Cloud, Experience Cloud + Omniscript configuration.
• Strong Salesforce core configuration skills including: objects, flows, fields + permissions.
• Owning the end-to-end Salesforce operational support cycle including: analysis, investigation, trouble-shooting, problem-solving, implementation + reporting.
• Working directly with existing customers across various channels including: phone, email, messaging + Salesforce Experience Cloud.
• Advantageous: Salesforce Certified Platform Administrator, Salesforce Non-Profit Cloud, Marketing Cloud Engagement, Apex Coding, LWCs + IT Consultancies.
• Benefits Include: £30-40k Salary (DOE) + Hybrid Working + 25 Days Holiday (plus BHs) + Pension + Healthcare + Professional Training.