Salesforce Administrator

Yolo Group; London; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

An innovative firm is seeking a Salesforce Administrator to enhance the user experience and optimize the Salesforce platform. In this role, you will manage daily operations, collaborate with cross-functional teams, and ensure data accuracy while providing exceptional support to users. This dynamic environment offers a chance to grow within a young and international iGaming and technology company. If you are passionate about technology and eager to make an impact, this opportunity is perfect for you!

Benefits

Generous Learning & Development Package

Opportunity to Invest

Monthly sports allowance

Wellness days

Mental health support

Private health insurance

Birthday day off

Additional paid vacation days

Cozy work environment

Temporary remote working options

Qualifications

• 4+ years IT experience with 2+ years as Salesforce admin.
• Strong understanding of Salesforce features and customization tools.

Responsibilities

• Manage Salesforce platform, ensuring user access and data accuracy.
• Provide ongoing support and training to Salesforce users.

Skills

Salesforce Administration

Business Analysis

User Support

Data Management

Communication Skills

Collaboration

Attention to Detail

Education

Salesforce Administrator Certification

Advanced Administrator Certification

Sales Cloud Certification

Service Cloud Certification

Tools

Salesforce

Job description

Our Enterprise Solutions department is growing, and we are looking for new talent to join us on our journey!

As a Salesforce Administrator, you will be responsible for the daily management, configuration, and optimization of the Salesforce platform to meet the needs of business stakeholders. You’ll work closely with various teams to ensure seamless user experience, system performance, and data accuracy. You will oversee user access, create reports and dashboards, maintain custom fields and objects, and implement system enhancements. Additionally, you will provide ongoing support, troubleshooting, and training to end users to ensure the continued success and adoption of Salesforce across the organization.

Working at our company means working at a young, international, and fast-paced iGaming and technology company that offers an ideal workplace for those who want to impact an organization's growth and are craving responsibilities. It also means having lots of fun!

Your daily tasks will be

• Business Process Product Delivery: Assist in the customization of the Salesforce product to provide a quality service that empowers Yolo colleagues to deliver their responsibilities.
• Salesforce Delivery Team: Collaborate within the Salesforce team, utilizing an agile methodology, to create and manage tickets from inception to completion.
• Business Analysis: Conduct detailed business analysis of stakeholders requirements, translating these into actionable documents such as process diagrams and user stories.
• User Support: Provide first-level support to Salesforce users, addressing inquiries, and troubleshooting issues promptly.
• Data Management: Maintain and update Salesforce data, ensuring accuracy, completeness, and consistency across the platform.
• Reports and Dashboards: Generate standard and ad-hoc reports and dashboards to enable data-driven decision-making for various teams.
• Security and Access Management: Ensure data security and access control measures are maintained in compliance with company policies and best practices.
• Continuous Improvement: Stay up-to-date with Salesforce updates and new features, providing input on best practices and process improvements.

What we expect from you

• 4+ years of total IT experience with at least 2+ years of Salesforce admin experience
• Salesforce Certifications: Salesforce Administrator (Required), Advanced Administrator, Sales Cloud, Service Cloud (preferred bonus)
• Strong understanding of Salesforce platform features, capabilities, and limitations. Knowledge of Salesforce customization tools, data management, and security.
• Ability to analyze complex business requirements and translate them into practical solutions using Salesforce functionalities.
• Excellent communication skills to interact with users and train them on Salesforce usage and best practices.
• Collaborative attitude to work effectively with cross-functional teams and stakeholders to implement solutions that align with business goals.
• A keen eye for detail to ensure data accuracy and consistency within the Salesforce system.
• A commitment to staying updated with the latest Salesforce features, best practices, and industry trends.

Benefits that support your growth, well-being, and work-life balance

• Generous Learning & Development Package: Personalised development plans, trainings, and company-wide knowledge sharing sessions.
• Opportunity to Invest: Become a part of the Group’s venture fund, Slice of Yolo, and invest in our future.
• Well-Being Focus: Monthly sports allowance, three wellness days per year, generous sick leave, mental health support through Siffi, and private health insurance.
• Celebrating Together: Birthday day off, additional paid vacation days for personal life milestones (like your child's first school day, marriage, and more).
• Recognition for Milestones: Enjoy tenure-driven benefits to celebrate your personal and professional journey with us.
• Comfortable Work Environment: Cozy offices, an abundance of fresh fruit, snacks, drinks, and a positive atmosphere.
• Unforgettable Events: Attend legendary events and network with colleagues across the entire Group.
• Temporary Remote Working Options: Enjoy flexibility with opportunities to work remotely.

If you feel excited and want to hear more, don't hesitate to apply; we will sort everything out as we go!

Yolo Group brings next-level innovation to the worlds of gaming, fintech, blockchain, and more. Serving millions of users worldwide, the Yolo Group is committed to putting the customer at the center of the universe via a wide range of fun, fast, and fair products and services. Powered by a team of 1000+ Yoloers from 60+ different nationalities around the world, the Yolo's disruptive DNA is matched only by a desire to take everything we work on 'to the moon'.