Salesforce Administrator

The Methodist Church in Britain; Bishop Auckland, Seaham; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

33 days leave

Volunteer days

Pension scheme

Healthcare scheme

Flexible working

Growth and development

Job summary

The Methodist Church in Britain is hiring a Salesforce Administrator on a fixed-term basis until April 2029. The role is hybrid, with some days onsite each week, and accommodates part-time or job share alongside full-time arrangements.

You will administer, configure and maintain the Salesforce platform, ensure data quality, coordinate releases and act as the senior point of contact for users, collaborating with developers and partners.

Qualifications

• Experience administering the Salesforce platform.
• Provide expert configuration, administration and support across business functions.
• Monitor data quality and oversee platform releases.

Responsibilities

• Administer, configure and maintain the Salesforce platform so it stays secure, resilient and aligned to business needs
• Provide expert configuration, administration and support across several business functions
• Monitor Salesforce data quality and spot trends, inconsistencies and issues
• Coordinate platform releases, covering impact assessment and deployment support
• Act as senior point of contact for Salesforce users
• Work with developers, data teams and third-party suppliers to resolve integration issues
• Work with project teams and partners on enhancements and transformation initiatives

Skills

Salesforce Administration

Data quality management

User support

Release management

Tools

Salesforce

Job description

The Salesforce Administrator sits in the believe housing team, as a fixed-term post running until April 2029. The post covers administration, configuration, data quality and release management of the organisation's Salesforce platform, and acts as senior point of contact for users. It is hybrid, with some days onsite each week, and part-time or job share will be considered alongside full-time.

What the job involves

• Administer, configure and maintain the Salesforce platform so it stays secure, resilient, scalable and aligned to business needs
• Provide expert configuration, administration and support across several business functions
• Monitor Salesforce data quality, spotting trends, inconsistencies and issues that affect performance, reporting or decisions
• Coordinate platform releases, covering impact assessment, change planning, testing, deployment support and post-implementation review
• Act as senior point of contact for Salesforce users, giving expert advice and troubleshooting
• Work with developers, data teams and third-party suppliers to investigate and resolve integration issues
• Work with project teams, technical specialists and implementation partners on platform enhancements and transformation initiatives

Other

• Based in the North East of England

What’s offered

• Up to 33 days annual leave plus four volunteering days
• Competitive pension scheme
• Access to a healthcare scheme
• Flexible working that supports wellbeing
• Growth and development encouraged within an inclusive culture