Salesforce Administrator

Mirai Talent; Birmingham; On-site; GBP 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Salesforce Administrator, where you will play a crucial role in enhancing and optimizing the Salesforce environment. This position offers the opportunity to work on exciting projects while ensuring data integrity and providing user support. Ideal for those with a passion for technology and a commitment to fostering an inclusive workplace, this role promises professional growth and the chance to make a significant impact within a dynamic team. If you are ready to take your career to the next level, this is the perfect opportunity for you!

Qualifications

• Proven experience as a Salesforce Administrator, including user setup and reports.
• Knowledge of Salesforce automation capabilities and best practices.

Responsibilities

• Collaborate with teams to translate requirements into Salesforce solutions.
• Manage deployments and assist in integrating Salesforce with third-party tools.

Skills

Salesforce Administration

Salesforce Automation

Problem-Solving Skills

Data Quality Management

User Support

Tools

Gearset

Confluence

Jira

Job description

This range is provided by Mirai Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Mirai Talent

Building high-performing, diverse AI, data & tech teams | Co-Founder of she does data | Empowering females in STEM | 85% female placement rate

Role Summary

We are seeking a highly motivated and detail-oriented Salesforce Administrator to join our team. The ideal candidate will play a pivotal role in both project-based work and business-as-usual (BAU) Salesforce administration tasks. This role requires a blend of technical expertise, problem-solving skills, and a strong understanding of business processes to support, optimise, and enhance our Salesforce environment as we grow our presence on the platform.

What you’ll be doing:

• Collaborate with the wider Change team of business analysts and project managers, as well as stakeholders, to translate requirements into Salesforce solutions.
• Implement Salesforce configuration changes, including complex flows, lightning pages (including dynamic layouts), custom fields and objects, page layouts, record types, apps, actions, custom settings and metadata, dashboards, and reports.
• Manage deployments across environments using Gearset, ensuring successful implementation and providing hypercare post-go-live.
• Assist in integrating Salesforce with third-party tools, internal systems, and external companies.
• Support data migration efforts and maintain data quality during projects.

BAU Administration:

• Perform mass communication operations, including outreach to clients via existing integrations.
• Handle day-to-day Salesforce administration, including user license management, security settings, and permission management.
• Provide user support, troubleshooting, and issue resolution.
• Maintain data integrity through imports/exports.
• Create and update dashboards, reports, and analytics for business insights.
• Implement system updates with minimal disruption.
• Identify opportunities for system improvements and propose solutions.

What you can bring:

• Knowledge of Salesforce automation capabilities, best practices, and order of operations, especially complex Flows.
• Experience working with custom objects, managed packages, and standard Salesforce features.
• Proven experience as a Salesforce Administrator, including user setup, reports, and dashboards.
• Ability to optimize existing processes and implement declarative changes like validation rules, picklists, lookup fields, relationships, and formulas.
• Experience with Lightning App Builder, dynamic layouts, and conditional visibility.
• Experience with metadata deployments and understanding their impact and risks.
• Experience managing hierarchical data loads.
• Ability to work independently on projects and collaborate effectively with the team.

Nice-to-Haves:

• Experience with Litify managed package is highly beneficial.
• Familiarity with project management tools like Confluence and Jira.
• Developer experience, especially in invocable Apex classes.
• Trailhead certifications such as Administrator, Platform App Builder, Advanced Administrator, or Platform Developer.
• Experience with Titan applications, especially Titan Web and Titan Sign.

Mirai values diversity and an inclusive culture. We welcome applicants from all backgrounds, believing that diverse perspectives strengthen our team and partners. This reflects our commitment to fostering a collaborative and inclusive workplace.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Technology, Information and Media