Sales L&D Specialist

Liquidline; Ipswich; On-site; GBP 32,000 - 48,000; Full time

Benefits offered by this job

25 Days Annual Leave + Bank Holidays

Enhanced Sick Pay

Life Assurance & Income Protection

Company Bonus Scheme

Lunch on Liquidline

Job summary

A prominent coffee solutions provider is seeking a Sales Training Advisor to enhance training for sales teams. The role involves designing and evaluating training sessions and materials, coaching individuals, and promoting a strong learning culture. Ideal candidates will have experience in training within a sales environment and a solid understanding of sales processes. Liquidline offers comprehensive benefits, including generous annual leave and a supportive working atmosphere. Join a fast-growing, family-owned company in Ipswich, England.

Qualifications

• Experience in a training, coaching, or L&D role within a sales environment.
• Strong understanding of effective customer engagement.
• Ability to create clear and engaging learning content.
• Excellent verbal and written communication skills.
• Ability to create clear, concise, and engaging learning content.
• Demonstrated capability to manage and prioritise a high-volume workload.

Responsibilities

• Design and deliver high-quality training sessions.
• Develop engaging learning materials to support ongoing development.
• Facilitate onboarding and induction training for new sales employees.
• Collaborate with Heads of Sales to identify capability gaps and priority development needs across the sales function.
• Coach individuals and groups to strengthen core selling behaviours, communication skills, negotiation techniques, and pipeline management.
• Support the development and implementation of sales competency frameworks and skills assessments.
• Evaluate the effectiveness of training programmes and apply data-driven improvements.
• Track progress using observations, feedback, learner assessments, and performance metrics.
• Provide insights and recommendations to Sales Leadership and L&D on trends, risks, and opportunities.
• Work closely with Sales, Marketing, and Product teams to ensure training content is accurate, relevant, and aligned with commercial goals.
• Support the launch of new products, services, and processes with tailored sales training.
• Champion a strong learning culture across the sales community, promoting engagement and continuous development.
• Maintain accurate training records, completion data, and learner progress within the LMS.
• Contribute to L&D reporting for the Board and other key stakeholders.
• Ensure all learning materials adhere to company standards, brand guidelines, and compliance requirements.

Skills

Training and coaching

Sales processes knowledge

Excellent communication skills

Ability to engage diverse audiences

IT proficiency

Communication

Content creation

Stakeholder management

Travel readiness

Tools

Learning Management Systems (LMS)

HR systems

Job description

Liquidline is the fastest-growing commercial coffee solutions provider in the UK and Ireland—not that we’re bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees.
We are proud to be Great Place to Work® certified, a testament to our dedication to fostering a culture of support, growth and development, as well as promoting well-being, and winning together. With our core company values—passion, thoughtfulness, responsiveness, innovation, and smart working—at the very heart of our business, we are committed to cultivating an environment that inspires excellence.

We are seeking a Sales Training Advisor to join our People & Culture team. This role will focus on designing, delivering, and evaluating engaging training that enhances product knowledge, sales capability, and customer experience across both new and existing Sales colleagues. The Sales Training Advisor will play a key part in building the confidence, competence, and performance of our sales teams. Working closely with the Heads of Sales, this role ensures that teams are equipped with the skills and behaviours required to drive growth and achieve exceptional results.

The Role – Sales Training Advisor

• Design and deliver high-quality training sessions (face-to-face, virtual, and via LMS) covering sales processes, systems, prospecting, product knowledge, and customer engagement.
• Develop engaging learning materials including modules, guides, videos, toolkits, and assessments to support ongoing development.
• Facilitate onboarding and induction training for new sales employees to ensure a consistent and impactful introduction to the business.
• Collaborate with Heads of Sales to identify capability gaps and priority development needs across the sales function.
• Coach individuals and groups to strengthen core selling behaviours, communication skills, negotiation techniques, and pipeline management.
• Support the development and implementation of sales competency frameworks and skills assessments.
• Evaluate the effectiveness of training programmes and apply data-driven improvements.
• Track progress using observations, feedback, learner assessments, and performance metrics.
• Provide insights and recommendations to Sales Leadership and L&D on trends, risks, and opportunities.
• Work closely with Sales, Marketing, and Product teams to ensure training content is accurate, relevant, and aligned with commercial goals.
• Support the launch of new products, services, and processes with tailored sales training.
• Champion a strong learning culture across the sales community, promoting engagement and continuous development.
• Maintain accurate training records, completion data, and learner progress within the LMS.
• Contribute to L&D reporting for the Board and other key stakeholders.
• Ensure all learning materials adhere to company standards, brand guidelines, and compliance requirements.

What You Will Need in The Role of Sales Training Advisor

• Experience in a training, coaching, or L&D role within a sales or customer-facing environment.
• Strong understanding of sales processes, techniques, and effective customer engagement.
• Confident facilitator with the ability to engage and motivate diverse audiences.
• Excellent verbal and written communication skills.
• Ability to create clear, concise, and engaging learning content.
• Demonstrated capability to manage and prioritise a high-volume workload.
• Adaptable communicator able to tailor style to suit different audiences.
• Strong IT proficiency with good working knowledge of LMS and HR systems.
• Ability to build effective relationships with both internal and external stakeholders.
• Flexibility to travel to other Liquidline locations

What You Will Learn & What Liquidline Can Offer You:

Being a part of Liquidline is more than just a job – it’s a chance to grow, develop and thrive! We are deeply invested in the success of our team and our comprehensive benefits package is designed to support, and reward our employees. The package includes, but is not limited too:

• 25 Days Annual Leave + Bank Holidays: Extra time off to rest and recharge.
• Long Service Annual Leave Entitlement & Buy/Sell Scheme: More flexibility for your time off needs.
• Candidate Referral Program: Help grow our team and earn rewards
• Company Bonus Scheme: Celebrate success with us.
• Enhanced Sick Pay: Supporting you when you need it most
• Enhanced Parental Leave: Comprehensive support for your family journey
• Salary Sacrifice Pension Scheme: Save for your future with ease.
• Life Assurance & Income Protection (UK Only): Peace of mind for you.
• HSF Health Plan: Access affordable healthcare.
• YuLife Wellbeing Platform: One stop shop for wellbeing, rewards and support.
• Employee Assistance Programme: Mental health support, virtual GP services and more.
• Menopause Support via Stella App: Tailored support for this stage of life.
• Lunch on Liquidline & Bi-Annual Conferences: Enjoy lunch on Liquidline, and Bi Annual company conferences.

Liquidline is a fast-growing, family owned business that has expanded from 92 to over 300 employees since 2020. With ambitious plans for the next five years, there’s never been a better time to join us! Our dynamic and innovative environment offers endless opportunities for personal and professional growth.

We are proud to be an Equal Opportunities Employer, treating everyone with fairness, respect and appreciation. At Liquidline, we embrace diversity and value the unique experiences and perspectives of every individual. Together, we are always Winning Together!