Sales Team Manager

TN United Kingdom; North East; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is looking for a dynamic Sales Team Leader to drive performance and lead a team of sales agents. In this pivotal role, you will manage and motivate your team to meet KPIs and business objectives while fostering a positive culture. Your strong IT skills and ability to build relationships will be crucial in achieving sales targets and ensuring compliance. This position offers a supportive environment with opportunities for personal growth and development, making it an exciting opportunity for those looking to make a significant impact in a thriving company.

Benefits

Paid time off for volunteering

Contributory workplace pension plan

Life assurance coverage

Casual dress Fridays

Benefits HUB with various perks

Monthly cash prize draws

Exclusive deals and discounts

Qualifications

• Excellent IT skills with strong understanding of CRM systems.
• Strong people management and coaching skills.

Responsibilities

• Manage sales teams to achieve targets and maintain compliance.
• Conduct performance reviews and set action plans for success.

Skills

CRM systems

Excel data extraction

Time management

People management

Sales development

Relationship-building

Job description

Job Title: Sales Team Leader

We are seeking an experienced Sales Team Leader to join our team. The role involves managing and leading a team of sales agents to meet individual KPIs and business objectives, delivering the best outcomes for our customers and achieving targets.

Main Duties & Responsibilities

• Manage teams of sales agents, ensuring they achieve sales targets, maintain compliance, and operate efficiently.
• Conduct regular performance and compliance reviews, ensuring proper documentation and follow-up, setting and monitoring call to actions for success.
• Achieve daily, weekly, monthly, and annual sales targets as set by the business.
• Manage contractual documentation to ensure full compliance.
• Identify and sell appropriate products to customers, maximizing margin opportunities.
• Maintain sales and efficiency reports, communicate progress with stakeholders, and follow up with action plans and detailed output results.
• Build and maintain strong relationships with internal stakeholders across sales, operations, and other key departments.
• Own personal learning with support from your line manager and structured training programs.
• Provide accurate and timely management updates and reports.
• Manage core staff, ensuring policies and processes are followed at all times.
• Foster a positive, supportive, and successful team culture.
• Conduct regular one-to-one meetings and document interactions consistently.

Qualifications & Skills Needed

• Excellent IT skills, with strong understanding of CRM systems, call quality systems, and data extraction using Excel.
• Strong time management and relationship-building skills.
• Self-motivated with the ability to work independently and as part of a team.
• Ability to align team efforts with broader business objectives.
• Strong people management, coaching, and sales development skills.
• Ability to inspire and motivate others to perform well.

What We Offer

• Paid time off for volunteering.
• Contributory workplace pension plan.
• Life assurance coverage.
• Casual dress Fridays.
• Benefits HUB with various perks.
• Monthly cash prize draws.
• Exclusive deals and discounts on everyday purchases, family treats, dining out, and home appliance coverage.

A full job role profile will be provided.