Sales Team Leader – Drive Results in a Busy Centre

Auxillis; Peterlee; On-site; GBP 28,000 - 34,000; Full time

Job summary

A leading provider of accident claims and mobility services seeks a Team Manager (Sales) in Peterlee. The role includes leading and coaching a team of sales advisors, conducting performance reviews, and ensuring high customer satisfaction. Candidates should have at least 2 years of management experience within a contact centre. The position offers competitive salary, benefits like annual leave, pension, and wellbeing services. Join a dynamic team that supports career growth in an engaging environment.

Benefits

Annual Leave with flexibility

Employer pension contributions

Health and wellbeing services

Financial benefits including discounts

Community and cultural events

Motoring benefits such as leasing schemes

Qualifications

• At least 2 years' experience in a similar management role within a contact centre.
• Strong people management skills with a focus on team engagement.
• Experience in motor insurance or accident management preferred.

Responsibilities

• Lead and coach a team of sales advisors to enhance performance.
• Conduct weekly one-to-one meetings to provide feedback.
• Act as a second point of escalation to enhance customer satisfaction.

Skills

People management

Communication

Problem-solving

Time management

Organizational skills

Job description

A leading provider of accident claims and mobility services seeks a Team Manager (Sales) in Peterlee. The role includes leading and coaching a team of sales advisors, conducting performance reviews, and ensuring high customer satisfaction. Candidates should have at least 2 years of management experience within a contact centre. The position offers competitive salary, benefits like annual leave, pension, and wellbeing services. Join a dynamic team that supports career growth in an engaging environment.