Sales Support Specialist - Quotations & Customer Care

Ultra LEDs; Stretford; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Company pension

Monthly staff events

Enhanced maternity leave

2-week sabbatical after 5 years

Free on-site parking

Excellent transport links

Job summary

Ultra LEDs is seeking a Sales Support Administrator to join our dynamic sales team in Stretford, England. This role is ideal for someone who is organised and proactive, helping to ensure a seamless experience for customers while assisting in daily sales activities.

Your responsibilities will include supporting account managers, managing customer enquiries, and preparing quotations. Strong communication skills and proficiency in Excel are required, along with at least 1 year of customer-facing experience. This position offers excellent benefits and a supportive team culture.

Qualifications

• Minimum 1 year’s experience in a customer-facing or administrative role.
• Excellent communication skills and ability to build rapport with customers.
• Confident using Excel and working with data.

Responsibilities

• Support the sales team with day-to-day activities and maintain accurate systems and records.
• Prepare and send customer quotations in a timely manner.
• Respond to customer enquiries via phone, Freshdesk and social media channels.

Skills

Customer-facing experience

Organisational skills

Communication skills

Excel proficiency

Problem-solving

Tools

Freshdesk

Job description

Ultra LEDs is seeking a Sales Support Administrator to join our dynamic sales team in Stretford, England. This role is ideal for someone who is organised and proactive, helping to ensure a seamless experience for customers while assisting in daily sales activities.

Your responsibilities will include supporting account managers, managing customer enquiries, and preparing quotations. Strong communication skills and proficiency in Excel are required, along with at least 1 year of customer-facing experience. This position offers excellent benefits and a supportive team culture.