Sales Support - Part-Time (20h per week) - London Selfridges

apm monaco; City of Westminster; On-site; GBP 12,000 - 17,000; Part time

Job summary

APM Monaco is seeking a part-time Sales Support at Selfridges, London, to enhance the client experience and assist the sales team. You will help with welcome service, gift preparation, and boutique operations while maintaining visual standards in a premium environment.

The role requires strong interpersonal skills, teamwork, and the ability to work in a boutique setting. English proficiency is appreciated for this international location, and full contract duration is expected.

Qualifications

• Strong sense of service and excellent interpersonal abilities.
• Customer-service orientation for a premium retail experience.
• Organized, responsive and able to work well in a team.
• Comfortable in a premium/international environment and good English.

Responsibilities

• Welcome clients and provide a warm experience from entry to checkout.
• Offer complimentary coffee and chocolate service to enhance the visit.
• Prepare and wrap gifts, manage queue and ensure smooth client flow.
• Assist sales advisors throughout the process to allow them to focus on client relationships.
• Maintain boutique operations including restocking, merchandising, and stockroom transfers.

Skills

Strong interpersonal skills

Customer service orientation

Teamwork

Organized

Job description

We are looking for a part-time Sales Support to support our team at Selfridges in London !

Contract Date: December 7 through January 11

Welcome & Client Experience

• Welcome clients and settle them in to offer a warm experience from the moment they enter the boutique
• Offer the coffee and chocolate service to punctuate the visit
• Prepare gift wrapping with care
• Manage the queue and ensure a smooth client flow, especially during busy periods

Coordination & Sales Support

• Assist sales advisors throughout the sales process, so they can focus fully on the client relationship
• Coordinate with the sales team to identify clients who need priority assistance

Boutique Operations

• Ensure restocking on the shop floor
• Carry out back-and-forth trips between the stockroom and the boutique as needed
• Take part in receiving and storing merchandise
• Prepare products when necessary
• Contribute to the general upkeep of the boutique: tidiness, cleanliness, presentation

Visual Merchandising

• Help maintain the boutique's visual merchandising standards

Standards

• Comply with APM Monaco's procedures and standards

Candidate Profile

• You love APM Monaco!
• You have a strong sense of service and excellent interpersonal skills
• You are organised, responsive and enjoy working as part of a team
• You are comfortable in a premium/international environment
• A good level of English is appreciated, depending on the location
• You are available for the full duration of the contract
• You are agile and know how to show flexibility when needed