Sales Support Executive

Robertson & Sumner Ltd; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity awaits you as a Sales Operations Assistant, where you will support a dynamic sales team and contribute to operational excellence. In this pivotal role, you will manage key processes such as opportunity management and order management while ensuring accurate customer information in the CRM system. Your proactive attitude and strong organizational skills will be essential as you assist Account Managers and enhance customer experiences. Join a forward-thinking company that values innovation and teamwork, and be part of a journey towards success and growth in the sales domain.

Qualifications

• Proactive attitude with strong organizational and multitasking skills.
• Prior experience in sales administration or operations is advantageous.

Responsibilities

• Assist Account Managers with quote creation and customer order inquiries.
• Maintain accurate customer information in the internal CRM system.

Skills

Organizational skills

Multitasking

Attention to detail

Team collaboration

Sales administration experience

Tools

CRM systems

Vendor portals

Job description

Are you looking for an exciting opportunity to support our dynamic sales team and contribute to our operational excellence? Look no further!

About the Role:

As a Sales Operations Assistant, you will play a pivotal role in providing administrative support to our client's sales teams and processes. Your responsibilities will include managing various operational and sales processes, such as opportunity management, order management, deal registration, and customer renewals.

Key Responsibilities:

• Assist Account Managers in the quote creation process, utilising vendor portals when necessary.
• Obtain third-party distribution pricing to facilitate customer quoting.
• Obtain procurement approval for pricing to be added to the CRM.
• Support customers with order inquiries and assist in resolving issues and delays.
• Maintain accurate and up-to-date customer information within our internal CRM system.
• Ensure all customer details align with our order requirements before processing.
• Electronically file all customer order documentation in support of customer purchase orders.
• Provide holiday cover for Account Managers as needed.

Requirements:

• Proactive and innovative attitude with a focus on continuous improvement.
• Excellent organizational and multitasking skills.
• Strong attention to detail and accuracy.
• Ability to work collaboratively within a team environment.
• Prior experience in sales administration or operations is a plus.

If you're ready to take on a challenging yet rewarding role and contribute to our sales success, apply now! Join us in our journey towards operational excellence and growth.

Apply Now!