Sales Support Executive

TieTalent; St Albans; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

20 days annual leave plus bank holidays

Performance-related incentives

Pension scheme

Career development options

Job summary

A recruitment agency in St Albans is seeking a Sales Support Executive. This full-time role involves managing CRM systems, preparing client proposals, and supporting sales within the Energy sector. Candidates should have strong commercial awareness, excellent communication skills, and experience in sales support roles. Competitive salary and benefits included.

Qualifications

• Proven experience in a sales support or sales operations role.
• Background in energy, utilities, or B2B services is desirable.
• Experience supporting senior leaders in a commercial environment is advantageous.

Responsibilities

• Manage the CRM system and track opportunities.
• Prepare client proposals and contracts.
• Act as a key contact for client queries.
• Compile data insights and reports for the MD.
• Improve workflows to enhance efficiency.

Skills

Strong commercial awareness

Excellent communication skills

Organised and methodical

Proficient in Microsoft Office Suite

Experience with CRM systems

Confident engaging with senior stakeholders

Ability to work under pressure

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Microsoft Outlook

Job description

Overview

Sales Support Executive role at TieTalent in St Albans, Hertfordshire. Permanent, full-time position with a 40-hour week (Monday to Friday, 8:30am to 5:00pm). Salary: £30,000 per annum. Reporting to the Managing Director. This role supports the delivery of the company’s commercial strategy by combining sales administration, client management, and organisational support to drive sales growth within the Energy / Utilities Sector.

Responsibilities

• Manage the CRM system to ensure all leads, opportunities, and renewals are accurately recorded and progressed.
• Track and follow up on potential opportunities, proactively following up actions to move deals forward.
• Prepare client proposals, client contracts, and create tailored presentations to support the MD in winning business.
• Support tender submissions and pricing requests, ensuring accuracy and time scales are met.
• Act as a key contact for both client and supplier queries, ensuring professional and timely responses.
• Coordinate client meetings, calls, and updates to strengthen relationships and client retention.
• Ensure contract paperwork, compliance, and documentation is completed and maintained to a high standard.
• Provide the MD with data insights, reports, and dashboards on sales performance, client renewals, and revenue pipeline.
• Support commercial planning, helping to prioritise opportunities and maximise revenue.
• Manage the MD’s calendar, prioritising meetings and ensuring preparation materials are ready in advance.
• Organise internal and external meetings, preparing agendas and capturing actions as required.
• Proactively identify ways to improve workflows and sales processes to enhance efficiency.

Qualifications & Skills

• Strong commercial awareness with a results-driven mindset.
• Excellent communication skills, both written and verbal.
• Organised and methodical, with strong attention to detail.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Experience with CRM systems (desirable).
• Confident engaging with senior stakeholders, clients, and suppliers.
• Ability to work under pressure, prioritise, and adapt to changing demands.

Experience & Background

• Proven experience in a sales support, sales operations, or commercially focused admin role (essential).
• Background in energy, and/or utilities, or B2B professional services would be desirable.
• Experience supporting senior leaders or directors in a commercial environment (advantageous).

Salary & Benefits

• Competitive salary (dependent on experience).
• Performance-related incentives linked to sales outcomes. Discretionary annual bonus.
• 20 days annual leave plus bank holidays, rising to 21 days after first year. After first year, 1 extra day off to complete charitable work.
• Pension scheme.
• Clear career development path within a growing commercial team.

Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others, and we will contact you within 3 working days if you have been shortlisted. Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data.