Sales Support Executive

Corpay; Meriden; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Life insurance

Pension contribution

Private healthcare

25 days holiday

LinkedIn learning

Commission based on targets

Career progression

Job summary

Corpay is hiring a Sales Support Executive for the Meriden office in the UK. You will manage customer accounts, be the main point of contact for queries, and support inbound and outbound calls and emails to ensure timely, helpful service.

Reporting to the Call Centre Team Leader, you will collaborate with internal teams, maintain accurate account data, and help drive customer satisfaction through strong relationships and reliable problem solving.

Qualifications

• Previous customer service or sales experience.
• Clear telephone, verbal and written communication, with strong listening skills.
• Confident using Microsoft applications and learning new systems.
• Organised and accurate when managing several tasks or priorities.
• Knowledge of the automotive, fleet, leasing or vehicle maintenance industry is beneficial.

Responsibilities

• Managing customer accounts and act as the main point of contact for queries and issues.
• Building strong customer relationships and provide excellent customer support.
• Handling inbound and outbound calls (circa 80-90 calls per day), dealing with customer queries and resolving issues.
• Responding to customer emails in a timely and professional manner.
• Producing accurate reports by exporting and organising account data.
• Setting up login details and system access for new customers and fleets.
• Working closely with internal teams to resolve customer issues and ensure a smooth service.

Skills

Customer service experience

Sales experience

Verbal communication

Written communication

Microsoft Office

Organised

Automotive industry knowledge

Tools

Microsoft Office

Job description

Your role

What you'll be doing

What We Need

Corpay is currently looking to hire a Sales Support Executive on a permanent basis within the UK Sales Support division. This position falls under our Epyx line of business and is based in our Meriden office. In this role you will be responsible for managing customer accounts and being the main point of contact for any queries, requests, or issues. Building and maintaining good relationships with customers and providing support through inbound and outbound calls and email. Dealing with customer enquiries, resolving issues, keeping customers updated, and making sure they receive a helpful and positive service. Also responsible for keeping customer account information up to date and working with other teams when needed to resolve queries. You will report into the Call Centre Team Leader and regularly collaborate with other teams within the division.

How We Work

As a Sales Support Executive, Corpay will set you up for success by providing:

• Assigned workspace in the Meriden office
• Company-issued equipment
• Formal, hands-on training

Role Responsibilities

• Managing customer accounts and act as the main point of contact for queries and issues.
• Building strong customer relationships and provide excellent customer support.
• Handling inbound and outbound calls (circa 80-90 calls per day), dealing with customer queries and resolving issues.
• Responding to customer emails in a timely and professional manner.
• Producing accurate reports by exporting and organising account data.
• Setting up login details and system access for new customers and fleets.
• Working closely with internal teams to resolve customer issues and ensure a smooth service.

Qualifications & Skills

• Previous customer service or sales experience.
• Clear telephone, verbal and written communication, with strong listening skills.
• Confident using Microsoft applications and learning new systems.
• Organised and accurate when managing several tasks or priorities.

• Knowledge of the automotive, fleet, leasing or vehicle maintenance industry is beneficial.

• Customer focused and approachable.
• Calm and resilient under pressure.
• A practical problem solver with sound judgement.
• Organised, accurate and able to multitask.

• Flexible, collaborative and willing to support the team.

Benefits & Perks

• 4 X Life insurance
• Pension scheme - 5% employer contribution
• Private Healthcare
• 25 days Holiday (plus Holiday Buy/Sell)
• Access to LinkedIn learning
• Ability to earn commission based on targets
• Career Progression

#LI-WK1

#LI-Onsite

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

Notice to Recruitment Agencies and Search Firms

Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.