Sales Support Executive

Robertson & Sumner Ltd; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in vendor sales seeks a proactive Sales Support Executive to enhance their operations in London. This role requires strong administrative skills, excellent customer service capabilities, and a collaborative approach as you'll support sales processes and maintain CRM systems. Ideal candidates will have a proven track record in a similar environment, demonstrating initiative and resilience under pressure.

Qualifications

• Minimum of 1 year in a similar administrative role.
• Driven and self-motivated, able to take ownership of tasks.
• Excellent written and verbal communication skills.

Responsibilities

• Provide administrative support to sales and reseller partners.
• Manage the sales order process and maintain CRM updates.
• Generate quotations and foster relationships with various teams.

Skills

Customer Service

Organisational Skills

Technical Proficiency

Resilience

Tools

MS Excel

MS Word

MS Outlook

Job description

Are you ready to take your administrative skills to the next level? We're seeking a proactive and detail-oriented individual to join our client's dynamic vendor sales team. As a Sales Support Executive, you'll play a pivotal role in ensuring their sales operations run smoothly and efficiently. What You'll Do:

• Customer Service Excellence: Provide unparalleled administrative support to the sales team, and reseller partners, ensuring exceptional customer service delivery
• Quotation Management: Generate a high volume of quotations for both new business and renewal opportunities, demonstrating precision and attention to detail.
• Order Processing: Manage the end-to-end sales order process, from receipt of purchase orders to collaboration with the Supply Chain Team, including quality checks and error resolution.
• CRM Maintenance: Maintain and update our CRM system according to vendor-specific processes, ensuring accurate and up-to-date information.
• Relationship Building: Foster strong relationships with product sales, supply chain, and renewals teams, facilitating seamless collaboration and communication.

What You'll Bring:

• Professionalism: Exhibit excellent written and verbal communication skills, with a focus on delivering clear and concise messages.
• Organisational Skills: Ability to prioritize tasks, manage concurrent activities, and multitask effectively in a fast-paced environment.
• Technical Proficiency: Proficient in MS applications such as Excel, Word, and Outlook, with previous experience in IT systems for quotation, order entry, and CRM.
• Resilience: Stay calm under pressure, demonstrating resilience and adaptability in challenging situations.

Your Qualifications:

• Experience: Minimum of 1 year in a similar administrative role, preferably in a high-volume environment.
• Initiative: Driven and self-motivated, with the ability to work independently and take ownership of tasks.
• Collaborative Spirit: A team player with a collaborative approach, maintaining a professional demeanor at all times.

Apply now for more information.