Junior Sales Support Executive (Maternity Cover)

Glory Ltd.; Basingstoke; On-site; GBP 20,000 - 28,000; Full time

Job summary

A leading company in the industry is offering a temporary position for a Junior Sales Support Executive covering maternity leave. This role focuses on supporting the Sales Support Team through the complete order processing cycle, ensuring customer satisfaction and operational efficiency. The successful applicant will need strong computer literacy, excellent communication skills, and a proactive approach to manage tasks under pressure in a dynamic office environment.

Qualifications

• General education level with good proficiency in Maths and English.
• Experience in a busy office environment.
• Willingness to develop product and software knowledge.

Responsibilities

• Manage order entry activities for global operations.
• Handle customer inquiries and order management.
• Ensure compliance with JSOX for sales admin processes.

Skills

Computer Literacy

Communication Skills

Interpersonal Skills

Numeric Skills

Education

General level of good education including Maths and English

Tools

Microsoft Office Suite

CRM and ERP systems

Job description

Junior Sales Support Executive (Maternity Cover)

Department: Supply Chain Administration

Employment Type: Fixed Term Contract

Location: UK/Basingstoke

Reporting To: Sales Support Team Leader

Description

TEMPORARY Junior Sales Support Executive (Nine months maternity leave cover).

This role supports our Sales Support Team in the sales cycle. They are involved in the whole order processing cycle: from quoting/order placing to invoicing, from a transactional point of view. They will help manage order processing within agreed lead times and by taking a proactive approach to the process.

Key Responsibilities

MAIN RESPONSIBILITIES

• Manage all order entry activities for global operations. Activities include, but are not limited to:

o Customer order management and system input

o Obtaining Approvals for order placement, stock, price, and credit release

o Order inquiries and follow-up

o Shipment scheduling and processing

o Customer contact

o Advance payment lines

• Maintaining Customer directories
• Responsible for order date management
• Manage open order reports from the warehouse
• Ensures compliance with JSOX for the sales admin processes
• Any other tasks as required to ensure the effective operation of the role and the whole department
• Attending team meetings and sharing best practices with colleagues
• Frequent interaction with the Commercial Manager and Operations Team to agree on stock allocation and customer orders

Skills, Knowledge & Expertise

EDUCATIONAL QUALIFICATIONS

• General level of good education, including Maths and English

REQUIRED SKILLS AND COMPETENCIES

• Computer Literacy including Microsoft Office Suite - Excel, PowerPoint, Word, Outlook
• Experience with CRM and ERP systems would be an advantage
• Willingness and ability to develop and maintain relevant product & software knowledge
• Experience working in a busy office environment
• Excellent communication, interpersonal and numeric skills
• Able to work under pressure and to deadlines