Sales Support (Engineering)

TN United Kingdom; Saffron Walden; On-site; GBP 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a motivated Sales Support Engineer to join their dynamic team in Saffron Walden. This role offers a fantastic opportunity for recent graduates in Electrical or Mechanical Engineering to kick-start their careers while providing essential support to clients and internal teams. You'll play a vital role in ensuring customer satisfaction through effective communication and technical assistance. Enjoy a collaborative work environment with a focus on work-life balance, including a lunchtime finish on Fridays. If you're eager to make a difference and grow within a supportive company, this position is perfect for you.

Qualifications

• Graduate in Electrical or Mechanical Engineering preferred.
• Experience in technical support roles is a plus.

Responsibilities

• Support the Business Development Manager in technical aspects.
• Provide technical assistance to customers and troubleshoot issues.

Skills

Technical Support

Communication Skills

Problem Solving

Electrical Engineering

Mechanical Engineering

Education

Bachelor's in Electrical Engineering

Bachelor's in Mechanical Engineering

Job description

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Sales Support (Engineering), Saffron Walden

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EU work permit required:

Yes

Job Reference:

b777050908b3

Job Views:

6

Posted:

05.05.2025

Expiry Date:

19.06.2025

Job Description:

We're excited to be working with a market-leading engineering and manufacturing firm headquartered in Saffron Walden, Essex.

Due to steady growth within a growing and global industry, our client now seeks a technically strong and motivated Sales Support Engineer to join the team, working closely with the Business Development Manager (BDM) across specific product lines.

This is a fantastic opportunity for an Electrical or Mechanical Engineering graduate to kick-start their career, or for a candidate already working within a technical role supporting clients and internal growth.

Key responsibilities include supporting the BDM in all aspects, working cross-functionally with departments including Production, Sales, and Engineering. You will provide technical assistance to customers, helping them understand their products, troubleshoot issues, and resolve faults.

You will also communicate technical information clearly to both technical and non-technical audiences and play a key role in pre- and post-sales support to ensure customer satisfaction and contribute to sales success.

You will work in a busy office with a team of enthusiastic and motivated individuals and enjoy a lunchtime finish on Fridays. This is a great opportunity to join a business that truly cares about its staff, work-life balance, and making a difference to its customers.

Approximate commutable locations for this opportunity include Saffron Walden, Bishops Stortford, Stansted, Cambridge, Newmarket, Great Chesterford, Shelford, Sawston, and surrounding areas.

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