Sales Support Engineer - Automation & Drives

Wynne Consulting; Bedford; On-site; GBP 34,000 - 52,000; Full time

Job summary

Wynne Consulting in the United Kingdom is seeking a Sales Support Engineer to assist the UK sales team with technical and commercial activities around drives, motors and motion control solutions.

You will develop quotations, support OEM customers, size drives, select motors and help convert opportunities into orders while coordinating with internal engineering teams.

Qualifications

• Experience in industrial automation, motion control or electromechanical products.
• Knowledge of variable speed drives and electric motor technologies.
• Ability to interpret customer specifications and engineering documentation.
• Experience supporting OEMs or machine builders.
• Previous experience within drives, motors or automation manufacturers.

Responsibilities

• Support the UK External Sales Team with day-to-day technical and commercial activities.
• Prepare quotations, tenders and commercial proposals.
• Generate drive system and motor selections based on customer application requirements.
• Assist in pricing calculations, margin analysis and proposal reviews.
• Manage CRM opportunities and maintain accurate project records.
• Monitor quotation conversion rates and follow up on outstanding opportunities.
• Support framework agreements and strategic OEM account activity.

Skills

Industrial automation

Motion control

Electrical background

OEM support

Job description

We're recruiting a Sales Support Engineer for a well-established manufacturer of Industrial Automation and Motion Control products.

The Sales Support Engineer will provide technical and commercial support to the UK sales organisation, with a primary focus on drives, geared motors, electric motors and associated automation solutions.

Working closely with External Sales Engineers, Application Engineers and OEM customers, you will develop quotations, assist with technical specifications, support project delivery and help convert opportunities into successful business.

This role is ideally suited to an individual with an electrical, automation or motion control background who enjoys combining technical knowledge with customer engagement and commercial support.

Package

• Support the UK External Sales Team with day-to-day technical and commercial activities.
• Prepare and manage quotations, tenders and commercial proposals.
• Generate drive system and motor selections based on customer application requirements.
• Assist in pricing calculations, margin analysis and proposal reviews.
• Manage CRM opportunities and maintain accurate project records.
• Monitor quotation conversion rates and follow up on outstanding opportunities.
• Support framework agreements and strategic OEM account activity.

Technical Support

• Provide technical product guidance covering:
• AC Variable Speed Drives
• Servo Drives and Motion Control
• Machine Automation Solutions
• Review customer specifications and recommend suitable products and architectures.
• Assist with drive sizing, motor selection and basic system design.
• Identify project risks and escape where necessary.
• Liaise with solution engineering teams to ensure technically compliant offers.

OEM Customer Focus

• Act as a primary internal contact for OEM machine builders and strategic manufacturing accounts.
• Support customers through machine design and specification phases.
• Assist in the preparation of project documentation and technical submissions.
• Coordinate internal resources to ensure customer requirements are met.
• Support large capital projects from enquiry through award stage.
• Prepare technical documentation for tender submissions.
• Coordinate information requests between customers, sales engineers and engineering teams.
• Track project milestones and provide regular updates.
• Assist with customer presentations and technical meetings where required.

Lead Management & Business Development

• Qualify inbound enquiries generated through marketing campaigns, distributors and direct customer contact.
• Develop and nurture leads before transferring to external sales engineers.
• Support market intelligence gathering and competitor analysis.

Candidate Profile

• Experience in industrial automation, motion control or electromechanical products.
• Knowledge of variable speed drives and electric motor technologies.
• Ability to interpret customer specifications and engineering documentation.
• Experience supporting OEMs or machine builders.
• Previous experience within drives, motors or automation manufacturers.