Sales Support & Credit Control Administrator

ARBTECH; Chester; On-site; GBP 25,000 - 28,000; Full time

Job summary

Arbtech, the UK’s leading ecological and arboricultural consultancy, is seeking a Sales Administrator to join the head-office team near Chester. You will support the sales function by handling enquiries, gathering project data and ensuring timely responses, with full training provided and no prior sales experience required.

The role offers a hands-on, fast-paced environment, the opportunity to interact across departments, and a clear path to contribute to client outcomes while maintaining

Qualifications

• Excellent spoken and written English with strong telephone communication skills.
• Professional, friendly and helpful approach to client service.
• Strong organisational, time-management and deadline-management skills in a fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Good attention to detail and the ability to record information accurately.
• Willingness to learn new systems and processes with a proactive approach.
• Ability to work well as part of a team and collaborate across departments.

Responsibilities

• Respond promptly and professionally to enquiries via telephone, email, and website; understand client requirements and explain next steps.
• Gather and record client, site and project information accurately in internal systems.
• Support the sales team in progressing enquiries and following up on actions.
• Manage multiple enquiries and admin tasks while meeting deadlines.
• Support the wider team during busy periods.
• Collaborate with internal teams and stakeholders.
• Collaborate with internal teams and stakeholders.

Skills

English communication

Microsoft Office

Organisational skills

Teamwork

Tools

Microsoft Word

Excel

Outlook

Job description

Arbtech, the UK’s leading ecological and arboricultural consultancy, is seeking a Sales Administrator to join the head-office team near Chester. You will support the sales function by handling enquiries, gathering project data and ensuring timely responses, with full training provided and no prior sales experience required.

The role offers a hands-on, fast-paced environment, the opportunity to interact across departments, and a clear path to contribute to client outcomes while maintaining