Sales Support Coordinator

Emplas Group; Wellingborough; On-site; GBP 10,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Support Coordinator to enhance the efficiency of the Sales and Marketing team. In this dynamic role, you will be the backbone of customer interactions, managing inquiries from various channels and ensuring that sales managers receive the support they need. Your responsibilities will include updating customer information, producing reports, and creating presentations for senior management. If you thrive in a fast-paced environment and have a knack for organization and communication, this opportunity offers a chance to make a significant impact in a collaborative setting.

Qualifications

• Strong customer service skills and ability to handle inquiries effectively.
• Proficient in report writing and creating presentations for management.

Responsibilities

• Assist Sales and Marketing team with customer inquiries and support.
• Update customer details and manage stock orders for marketing materials.

Skills

Customer Service

Sales Support

Analytical Skills

Report Writing

Communication Skills

PowerPoint Proficiency

Education

High School Diploma

Bachelor's Degree in Business or related field

Tools

Microsoft PowerPoint

Job description

We are looking for a Sales Support Coordinator to provide assistance to the Sales and Marketing team, dealing with customer enquiries, producing analytics and supporting sales managers.

Your role will include:

1. Dealing with all customer enquiries received through various sources; website, phone, email, etc.
2. Updating customer details, bulletins, and product information.
3. Sending required brochures and marketing material to existing and prospective customers.
4. Managing stock orders for brochures and customer support material.
5. Providing support and assistance to Sales Managers.
6. Updating sales reports.
7. Typing and compiling reports, presentations (PowerPoint), and general correspondence for use at senior management/board level.
8. Creating and updating any quote/order information for customers.