Sales Support Coordinator

Forrest; St Helens; On-site; GBP 18,000 - 26,000; Full time

Job summary

Forrest is seeking a Sales Administrator in Haydock to join their team. You will provide essential administrative support to the sales function and ensure customer requirements are handled efficiently.

The role involves processing orders, preparing quotations, updating databases, and liaising with customers and internal departments to ensure smooth order progress. Previous admin or sales support experience would be advantageous.

Qualifications

• Strong communication skills and good attention to detail.
• Ability to manage a varied workload effectively.
• Previous administration or sales support experience would be advantageous.

Responsibilities

• Provide day-to-day administrative support to the sales team.
• Process sales orders and maintain accurate records.
• Handle customer enquiries via email and telephone.
• Prepare quotations and support sales documentation.
• Liaise with customers and internal departments to ensure a smooth order process.
• Update internal systems and databases.
• Monitor order progress and follow up on outstanding queries.
• Maintain customer records and ensure information is up to date.
• Support the team with general administrative duties as required.
• Build and maintain positive working relationships with customers and colleagues.

Skills

Administrative skills

Customer focus

Communication skills

Attention to detail

Job description

Forrest is seeking a Sales Administrator in Haydock to join their team. You will provide essential administrative support to the sales function and ensure customer requirements are handled efficiently.

The role involves processing orders, preparing quotations, updating databases, and liaising with customers and internal departments to ensure smooth order progress. Previous admin or sales support experience would be advantageous.