Sales Support Coordinator

Bytes Software Services; Leatherhead; On-site; GBP 25,000 - 38,000; Full time

Job summary

Bytes Software Services in Leatherhead, UK, is seeking a hands-on role at the centre of the sales engine. You'll keep deals moving, inform customers and maintain high service levels while gaining commercial understanding that fuels a tech sales career.

You’ll deliver in 6–12 months by responding quickly to queries, handling quotes, orders and renewals, building relationships with Account Managers, vendors and customers, turning licensing requests into clear options, maintaining CRM data, and

Qualifications

• Proven experience delivering excellent customer service in a fast-paced environment.
• Strong organisation and attention to detail across multiple tasks and deadlines.
• Clear, confident communication with both customers and internal teams.
• Ability to take ownership and work independently while collaborating across functions.
• Commercial awareness and an interest in how deals are structured and won.
• Solid Microsoft Office skills and comfort working with CRM systems.

Responsibilities

• Respond quickly and confidently to customer queries, consistently hitting service level targets.
• Keep opportunities moving by managing quotes, orders and renewals with accuracy.
• Build strong working relationships with Account Managers, vendors and customers.
• Turn licensing requests into clear, commercial options that customers can act on.
• Maintain clean, reliable CRM data that supports forecasting and planning.
• Ensure contracts, approvals and processes are completed correctly and on time.
• Spot and help unlock incremental revenue opportunities through day-to-day customer contact.

Skills

Customer service

Organisation

Communication

Ownership

Commercial awareness

Microsoft Office

Tools

CRM systems

MS Excel

Job description

This is a hands-on role at the centre of Bytes’ sales engine. You’ll be trusted to keep deals moving, customers informed and service levels high, while building the kind of commercial understanding that sets you up for a strong career in tech sales.

Mission

To enable the sales team to perform at pace by owning the detail behind the deal. You’ll bring structure, accuracy and responsiveness so customers get a consistent, high-quality experience every time.

What you’ll deliver in your first 6–12 months

• Respond quickly and confidently to customer queries, consistently hitting service level targets
• Keep opportunities moving by managing quotes, orders and renewals with accuracy
• Build strong working relationships with Account Managers, vendors and customers
• Turn licensing requests into clear, commercial options that customers can act on
• Maintain clean, reliable CRM data that supports forecasting and planning
• Ensure contracts, approvals and processes are completed correctly and on time
• Spot and help unlock incremental revenue opportunities through day-to-day customer contact

What you’ll need to succeed

• Proven experience delivering excellent customer service in a fast-paced environment
• Strong organisation and attention to detail across multiple tasks and deadlines
• Clear, confident communication with both customers and internal teams
• Ability to take ownership and work independently while collaborating across functions
• Commercial awareness and an interest in how deals are structured and won
• Solid Microsoft Office skills and comfort working with CRM systems

Why Bytes

Bytes is a fast-moving, solutions-led technology business where people are trusted to get on with the job and make an impact. You’ll work closely with experienced sales professionals, learn how complex IT deals come together and see the outcome of your work in real time.

This role offers genuine exposure to customers, vendors and commercial decision‑making that many support roles don’t.