Sales Support Coordinator FTC

Bytes Software Services; Leatherhead; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Bytes Software Services is seeking a proactive Sales Administrator for a 12‑month fixed‑term maternity cover hybrid role in Leatherhead, Surrey. You’ll help keep deals moving by managing quotes, orders and renewals with accuracy.

Bring proven customer service experience, strong organisation and clear communication, plus comfort with MS Office and CRM systems. You’ll collaborate with Account Managers, vendors and customers, with opportunities for a permanent role for high performers.

Qualifications

• Proven experience delivering excellent customer service in a fast-paced environment.
• Strong organisation and attention to detail across multiple tasks and deadlines.
• Clear, confident communication with customers and internal teams.
• Ability to take ownership and work independently while collaborating across functions.
• Commercial awareness and an interest in how deals are structured and won.
• Solid MS Office skills and comfort working with CRM systems.

Responsibilities

• Respond quickly and confidently to customer queries, consistently hitting service level targets.
• Keep opportunities moving by managing quotes, orders and renewals with accuracy.
• Build strong working relationships with Account Managers, vendors and customers.
• Turn licensing requests into clear, commercial options that customers can act on.
• Maintain clean, reliable CRM data that supports forecasting and planning.
• Ensure contracts, approvals and processes are completed correctly and on time.
• Spot and help unlock incremental revenue opportunities through day-to-day customer contact.

Skills

Customer service

Organisation

Communication

Ownership

Commercial awareness

CRM systems

Tools

MS Office

Job description

12 month fixed term contract (maternity cover, with strong potential to become permanent)

Hybrid - Leatherhead, Surrey

Why this role matters

This is a hands-on role at the centre of Bytes’ sales engine. You’ll be trusted to keep deals moving, customers informed and service levels high, while building the kind of commercial understanding that sets you up for a strong career in tech sales.

Mission

To enable the sales team to perform at pace by owning the detail behind the deal. You’ll bring structure, accuracy and responsiveness so customers get a consistent, high-quality experience every time.

What you’ll deliver in your first 6–12 months

• Respond quickly and confidently to customer queries, consistently hitting service level targets
• Keep opportunities moving by managing quotes, orders and renewals with accuracy
• Build strong working relationships with Account Managers, vendors and customers
• Turn licensing requests into clear, commercial options that customers can act on
• Maintain clean, reliable CRM data that supports forecasting and planning
• Ensure contracts, approvals and processes are completed correctly and on time
• Spot and help unlock incremental revenue opportunities through day-to-day customer contact

What you’ll need to succeed

• Proven experience delivering excellent customer service in a fast-paced environment
• Strong organisation and attention to detail across multiple tasks and deadlines
• Clear, confident communication with both customers and internal teams
• Ability to take ownership and work independently while collaborating across functions
• Commercial awareness and an interest in how deals are structured and won
• Solid Microsoft Office skills and comfort working with CRM systems

Why Bytes

Bytes is a fast-moving, solutions-led technology business where people are trusted to get on with the job and make an impact. You’ll work closely with experienced sales professionals, learn how complex IT deals come together and see the outcome of your work in real time.

This role offers genuine exposure to customers, vendors and commercial decision-making that many support roles don’t. You’re not just processing admin, you’re contributing to revenue, customer experience and growth. And with strong performance, there’s a clear opportunity for this role to move into a permanent position.