Sales Support Coordinator

Stirling Warrington; Birmingham; On-site; GBP 30,000 - 37,000; Full time

Job summary

A leading European metals manufacturer in Birmingham is seeking a Sales Support Coordinator who is detail-oriented and organized. The role involves managing quotations, order entry, and supporting the sales team. Fluency in French is essential, and strong administrative skills are required. This position offers opportunities for career development and a supportive team environment.

Benefits

25 days holiday plus bank holidays

Free on-site parking

Opportunities for career training and development

Qualifications

• Experience in sales support or customer service.
• Strong administrative skills and attention to detail.

Responsibilities

• Prepare daily sales quotations and maintain the live quote register.
• Communicate directly with customers regarding quotes and orders.
• Support product management functions including pricing updates.

Skills

Fluent French

Communication

Organisational Skills

Attention to Detail

Tools

Microsoft Excel

SAP

Job description

Sales Support Coordinator.
French Speaking.
Up to £37,000 per annum DOE.
Birmingham.
Mon-Fri 08:30 am to 16:30 pm.

We’re currently working with a leading European metals manufacturer that is looking to recruit a Sales Support Coordinator to join their commercial team. This is an exciting opportunity for a detail-oriented and highly organised individual with a background in sales support, quotations, or customer service, particularly in a technical or industrial environment.

Benefits:

• 25 days holiday plus bank holidays.
• Free on-site parking.
• Opportunities for career training and development.

The Role:
Reporting to the European Sales Manager, the successful candidate will be responsible for managing quotations, order entry, and supporting both the sales and product management departments. This is a varied and hands-on role that includes daily liaison with customers, coordinating internal departments, and supporting pricing and demand planning activities.

Key Responsibilities:

• Prepare daily sales quotations and maintain the live quote register.
• Validate customer purchase orders and enter data into SAP for contract review.
• Communicate directly with customers regarding quotes, orders, and payments.
• Track and report on open quotations and follow up with customers for feedback.
• Liaise with finance, operations, and planning to support pricing and availability queries.
• Support product management functions including pricing file updates and demand planning in Excel.
• Manage pricing agreements and documentation across UK and French markets.
• Provide clear, professional communication across Teams, email, and phone.

What we are looking for:

• Fluent French speaker, additional languages are a bonus.
• Experience in a sales support, customer service, or quoting environment.
• Strong administrative skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficient with Microsoft Excel and Office suite.
• SAP experience is advantageous (training can be provided).
• Able to manage multiple tasks in a fast-paced, deadline-driven setting.
• A team player with strong organisational skills and a proactive attitude.

Reach out to Justin Norley at Stirling Warrington to learn more.