Sales Support Coordinator

Citrus Recruit; Birmingham; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Salary up to £35,000

25 days annual leave

Free parking

Pension

Job summary

Citrus Recruit are excited to be recruiting exclusively for an Internal Sales Support Coordinator for a small but growing business just outside of Birmingham City Centre.

You will be supporting the external sales team, with project management and sales support, dealing with clients on a day to day basis during all aspects of the sales pipeline.

Qualifications

• Exceptionally organised with a strong eye for detail.
• Confident with customers on both the phone and email.
• Ability to multitask across different projects and tasks.

Responsibilities

• Manage and update all live project information in Salesforce, ensuring data is accurate and ready for the sales team
• Act as the first point of contact for enquiries, qualifying new leads and progressing early‑stage opportunities
• Produce quotations and visual “picture quotes,” gathering any missing drawings or specifications needed to move projects forward
• Coordinate samples, product details, and follow‑up communication while liaising with internal teams on stock and dispatch
• Make regular outbound calls to update project statuses, book meetings for Field Sales, and identify new opportunities from industry sources
• Maintain momentum across the pipeline by revisiting quoted, dormant, or stalled projects and capturing feedback or next steps
• Support wider commercial activity through CRM housekeeping, forecasting support, reporting, and preparation for client presentations

Tools

Salesforce

Job description

Citrus Recruit are excited to be recruiting exclusively for an Internal Sales Support Coordinator for a small but growing business just outside of Birmingham City Centre.

You will be supporting the external sales team, with project management and sales support, dealing with clients on a day to day basis during all aspects of the sales pipeline.

This is a fantastic opportunity for someone with Internal Sales/ Sales Support experience looking for a new challenge in a new industry with development opportunities.

This is an office-based position, where you will be in the office just outside Birmingham City Centre Monday to Friday.

As an Internal Sales Support, you will be responsible for:

• Manage and update all live project information in Salesforce, ensuring data is accurate and ready for the sales team
• Act as the first point of contact for enquiries, qualifying new leads and progressing early‑stage opportunities
• Produce quotations and visual “picture quotes,” gathering any missing drawings or specifications needed to move projects forward
• Coordinate samples, product details, and follow‑up communication while liaising with internal teams on stock and dispatch
• Make regular outbound calls to update project statuses, book meetings for Field Sales, and identify new opportunities from industry sources
• Maintain momentum across the pipeline by revisiting quoted, dormant, or stalled projects and capturing feedback or next steps
• Support wider commercial activity through CRM housekeeping, forecasting support, reporting, and preparation for client presentations

Skills & experience required.

• Exceptionally organised with a strong eye for detail
• Confident with customers on both the phone and on email
• Ability to multitask across different projects and different tasks

Benefits package

• Salary of up to £35,000
• 25 days annual leave. 5 days to be used for a Christmas shutdown
• Free parking
• Pension

Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic.

While we make every effort to reach out to all candidates. If you don't receive a response within 10 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.