Sales Support & Contracts Specialist

VERGO; Gloucester; On-site; GBP 22,000 - 30,000; Full time

Job summary

VERGO in Gloucester is seeking a Sales Coordinator to support sales activity, contract processing and customer setup. This task-driven role allocates work across the team to ensure accuracy, SLA adherence and high service levels.

You will handle quotations, data entry in CRM, and maintenance of records across SAFE and related systems, while upholding GDPR and pricing policies. Ideal candidates have experience in sales support or customer administration, strong communication, and the ability to

Qualifications

• Experience in a sales support, contract processing or customer administration environment (Essential)
• Excellent communication and interpersonal skills
• Strong organisational and administrative abilities
• Competence using CRM or sales platforms
• Ability to work under pressure while maintaining accuracy

Responsibilities

• Support the identification and progression of sales opportunities where required, including inbound enquiries and technician-referred leads
• Prepare and issue quotations in line with agreed pricing structures and SLAs
• Follow up opportunities as allocated to support conversion and timely closure
• Process completed sales and contracts accurately and efficiently
• Convert approved sales into new customers within SAFE, ensuring all required data is captured correctly
• Process sales logged in PASS and associated systems in line with defined procedures
• Maintain accurate records across SAFE, PandaDocs, Storm and related systems
• Operate within a task-driven environment with work allocated based on team capacity and operational priority
• Flex between sales support, contract processing and administrative tasks as required
• Support colleagues by taking ownership of shared tasks to maintain workflow continuity and SLA adherence
• Provide clear and professional communication to internal and external stakeholders
• Ensure all work is completed accurately and in line with company standards
• Adhere to GDPR, data protection, pricing policies and internal compliance requirements
• Undertake additional tasks as required to support the wider Sales and Business Services teams

Skills

Sales support

Contract processing

Customer administration

CRM platforms

Communication

Organisational skills

Attention to detail

Tools

CRM platforms

Job description

VERGO in Gloucester is seeking a Sales Coordinator to support sales activity, contract processing and customer setup. This task-driven role allocates work across the team to ensure accuracy, SLA adherence and high service levels.

You will handle quotations, data entry in CRM, and maintenance of records across SAFE and related systems, while upholding GDPR and pricing policies. Ideal candidates have experience in sales support or customer administration, strong communication, and the ability to