Sales Support Assistant

Evri; United Kingdom; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Up to 33 days annual leave

Bonus opportunities

Career progression and development

Flexible benefits including shopping V

Free digital GP and EAP

Discounts on sending parcels

Job summary

Evri Group is hiring a Sales Support Assistant in the UK to help onboard hosts quickly and support the end-to-end sales process with landlords, authorities, and partners. You will prepare proposals, maintain CRM records, and assist with lease details and commercial reports.

We look for at least 1 year of commercial experience in a similar industry, strong communication skills, and a proactive, highly organised approach.

Qualifications

• Experience in a sales support or sales administration role.
• At least 1 year of commercial experience within a similar industry.
• Understanding of the eCommerce and SME marketplace.
• Strong communication skills (written and verbal).
• Excellent knowledge of Microsoft Office and IT systems.
• Highly organised, proactive, and driven to succeed.
• Strong problem-solving and stakeholder management skills.
• Customer-focused with the confidence to challenge and influence stakeholders.

Responsibilities

• Assist in onboarding new hosts to start trading quickly and efficiently.
• Support end-to-end sales process, coordinating with landlords and partners.
• Prepare proposals, presentations, and commercial documentation.
• Maintain records of site opportunities and deployment status in CRM.
• Support negotiations with lease information and site details.
• Process site agreements and related documentation.
• Liaise with landlords, managers, contractors and installation teams.
• Produce weekly/monthly reports on pipeline and deployment progress.

Skills

Sales support

Communication skills

Organised

Stakeholder management

Tools

Microsoft Office

Job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands— Evri , Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8 to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group. Join the UK’s premier parcel delivery company Sales Support Assistant

Location: Agile Salary: £27-30K plus bonus benefits Type: 9-month FTC

What You’ll Do

As a Sales Support Assistant, you’ll play a key role in ensuring new hosts are onboarded quickly and efficiently so they can start trading without delay. The role will support the end-to-end sales process, coordinating with landlords, local authorities, internal stakeholders, contractors, and external partners to ensure lockers are delivered efficiently and in line with company targets.

Key Responsibilities

• Assist in preparing proposals, presentations, and commercial documentation for prospective sites.
• Maintain accurate records of site opportunities and deployment status within CRM systems.
• Support negotiations by preparing lease information, site details, and commercial reports.
• Process and monitor site agreements and associated documentation.
• Liaise with landlords, property managers, contractors, and installation teams to ensure group hosts surveys are approved and can move to deployment
• Monitor project timelines and elevate delays or risks where required.
• Maintain sales trackers and provide regular progress updates
• Act as a key point of contact for the locker sales team
• Ensure group hosts are kept informed throughout the deployment process
• Produce weekly and monthly reports on pipeline performance, group deployment progress, and installation targets.
• Schedule meetings and coordinate diaries for the Locker sales team
• Prepare meeting agendas, minutes, and follow-up actions
• Manage document filing and contract administration

What We’re Looking For

• Experience in a sales support or sales administration role
• At least 1 year of commercial experience within a similar industry
• Understanding of the eCommerce and SME marketplace
• Strong communication skills (written and verbal)
• Excellent knowledge of Microsoft Office and IT systems
• Highly organised, proactive, and driven to succeed
• Strong problem-solving and stakeholder management skills
• Customer-focused with the confidence to challenge and influence stakeholders

What We Can Offer You

• Up to 33 days annual leave (including Bank Holidays)
• Bonus opportunities (role dependent)
• Career progression and development opportunities
• Flexible benefits including shopping vouchers, insurance and healthcare
• Free digital GP and Employee Assistance Programme
• Discounts on sending parcels and retailer perks

Everyone Belongs at Evri Group

We're committed to creating an inclusive workplace where everyone feels valued, respected and able to succeed. As a Disability Confident Committed Employer, a Silver-accredited Inclusive Employer, and through our partnership with Scope, we're working to make our workplace and recruitment process more accessible for everyone. We encourage candidates to request adjustments at any stage of the recruitment process and there are touchpoints through the application process to do so. Every application is reviewed by a member of our Talent Acquisition team meaning that we don't use AI to screen candidates. At Evri Group, we're building an environment where everyone can be themselves and thrive.