Administrator

JR Personnel; Loughborough; On-site; GBP 24,000 - 26,000; Full time

Job summary

JR Personnel are seeking an Administrator for a 3-month temporary assignment in Loughborough. The role supports mortgage administration, processing applications, and delivering excellent customer outcomes.

You will handle high telephone activity, maintain accurate records, and act as a reliable first point of contact for customers. The successful candidate will be proactive, well-organised, and comfortable working in a fast-paced environment with strong customer service skills.

Qualifications

• Proactive and organised administrator
• Strong customer service background
• Experience handling mortgage-related administration
• Excellent communication via phone and email

Responsibilities

• Produce, prepare and package applications ready for submission to an internal department
• Take a proactive approach in updating customers and finding out progress feedback
• Professional first point of call for all customer initial registration and enquiries
• Excellent customer service skills across all channels
• Build relationships both with clients and colleagues
• Various other duties as and when required

Skills

Customer service

Administration

Telephone communication

Team player

Job description

Role: Administrator

Ref: T3481

Duration: Immediate start 3 months temporary

Location: Loughborough

Salary: 13.26 per hour so equivalent of 25,000 per annum

Hours: 36.25 Monday to Friday

JR Personnel are an employment agency acting on behalf of a client who is looking for a proactive and organised individual to join the Mortgage Team on a 3-month temporary assignment through JR Personnel. This role is ideal for a professional administrator with a strong background in administration and customer service who thrives in a fast-paced environment and is passionate about delivering a high standard of service. You will support and carry out customer mortgage related administration the processing of applications, ensuring excellent customer outcomes and contributing to efficient daily operations.

The Opportunity

This is an excellent opportunity to work in a long-established Loughborough based organisation who pride themselves on offering excellent customer service, teamwork and continually striving for improvement. The offer great in-house training and self-development as well.

Role profile

• Produce, prepare and package applications ready for submission to an internal department
• Take a proactive approach in updating customers and finding out progress feedback
• Professional first point of call for all customer initial registration and enquiries
• Excellent customer service skills across all channels
• Build relationships both with clients and colleagues
• Various other duties as and when required

Person profile

• Self-motivated and keen to improve and help a team from an admin perspective
• Good communication skills, both written and verbal
• Experience of working in an environment with lots of telephone interaction
• Team player
• Organised, professional and enthusiastic

Due to the number of responses generated we are unable to get back to every applicant. If you have not heard from us within seven days you will not have been successful on this occasion.