Sales Support Advisor

Marsh Finance Ltd; Rochdale; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Free daily breakfast

Quarterly team takeouts

Health & Finance Support Service

Long service bonuses

Job summary

Marsh Finance Ltd in Rochdale is looking for a Sales Support Specialist to ensure efficient processing of car finance applications. The role involves assessing applications, resolving discrepancies, and collaborating with the sales team to meet targets.

The ideal candidate will have strong attention to detail, excellent communication skills, and a proactive problem-solving attitude. Marsh Finance offers a supportive culture and benefits including free meals and service-based bonuses.

Qualifications

• Strong attention to detail is essential for accurate application review.
• Excellent communication skills required for liaising with teams and partners.
• Demonstrated problem-solving abilities are vital in resolving issues.

Responsibilities

• Assess and manage finance applications efficiently.
• Quickly resolve discrepancies in applications.
• Collaborate with the Sales Team to enhance processes.
• Facilitate smooth application flow through the sales funnel.

Skills

Attention to detail

Communication skills

Problem-solving

Sales or financial services experience

Job description

As a Sales Support Specialist, you will play a crucial role in ensuring smooth and efficient car finance application processing, supporting both our Sales Team and valued partners.

• Application Review & Management: Assess finance applications with precision, identifying discrepancies and missing details.
• Issue Resolution: Quickly resolve application discrepancies by working with our Sales Team, dealerships, customers, and brokers.
• Sales Collaboration: Work closely with the Sales Team to streamline processes and enhance partner satisfaction.
• Process Facilitation: Keep applications moving efficiently through the sales funnel to finalise finance agreements swiftly.
• Target Achievement: Work towards key targets, helping us convert more deals and maintain our industry-leading standards.

Requirements

• Strong attention to detail – you love getting things right the first time.
• Excellent communication skills – you can liaise effectively with internal teams and external partners.
• A problem-solver – you don’t shy away from a challenge and work proactively to find solutions.
• Sales or financial services experience is a plus, but we welcome candidates with transferable skills.

Benefits

• Free daily breakfast, snacks and quick lunches to keep you fuelled and focused.
• Plan for your future with options to increase with service.
• Quarterly team takeouts to enjoy time away from the desk together.
• Long service and life event bonuses to celebrate milestones with you.
• Health & Finance Support Service (EAP) to help you get peace of mind.
• Supportive and inclusive culture ensuring your voice matters.

We’re a well-established and growing company in the car finance sector with a reputation for doing things the right way. Our people live and breathe our values, from customer focus to collaboration, innovation, integrity, empowerment and inspiring leadership. If you share those values and want to work somewhere where people matter, we’d love to hear from you.