Sales Support Administrator

AbilityNet; Warwick; Hybrid; GBP 24,000; Full time

Job summary

AbilityNet, a leading UK charity focused on technology and disability, is seeking a Sales Support Administrator. The role involves providing exceptional customer service and supporting the Sales Team's efforts. With a competitive salary and ongoing training, this is an excellent opportunity for those looking to develop their career in sales within a supportive and diverse environment.

Benefits

Pension scheme

25 days holiday plus public holidays

Life Assurance valued at four times your salary

Wellbeing Plan

Training and Development opportunities

Qualifications

• Experience in sales or customer service roles required.
• Strong understanding of IT is beneficial.

Responsibilities

• Engage directly with clients, providing support.
• Assist the Sales Team in meeting targets.
• Maintain attention to detail in a fast-paced environment.

Skills

Customer service

Sales experience

Attention to detail

Problem-solving

Team collaboration

Job description

Join to apply for the Sales Support Administrator role at AbilityNet

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Join to apply for the Sales Support Administrator role at AbilityNet

Midlands – Homeworking (with requirement to travel to our Leamington Spa office once a month for team meetings)

£24,000 per annum

Employment Status:

Permanent / Full-time | 35 hours per week, 9-5 Monday to Friday

The role

We are looking for a skilled administrator with direct experience in sales or a customer service role with some account management. A strong understanding of IT would also be highly beneficial for success in this role. This position offers the opportunity to develop expertise in our service portfolio, systems, and processes creating a pathway for progression into a Sales Development Representative (SDR) role.

Key responsibilities

Reporting to the Head of Sales, you will:

• Engage directly with clients, providing exceptional service and support.
• Assist the Sales Team in achieving their targets and managing daily operations.
• Maintain meticulous attention to detail in a fast-paced environment.
• Apply a proactive mindset to problem-solving and workflow improvements.
• Work collaboratively with the Marketing Team to maximise opportunities for reaching new clients.

Download the full job description from our website for more details: https://abilitynet.org.uk/jobs/sales-support-administrator?utm_source=LinkedIn&utm_medium=Paid-Job-Listing&utm_campaign=2025-June-Sales-Support-Admin

We provide outstanding training and will welcome you into a highly successful, close-knit team/organisation. Our workplace fosters diversity, inclusion, and support, ensuring a positive culture where you can reach your full potential.

We are a flexible working employer so if you would like to discuss alternative working arrangements not listed in this job advert, please reach out to us.

About AbilityNet

AbilityNet is the leading UK charity for technology and disability. We believe in a digital world accessible to all and are supported by some of the biggest names in the information technology (IT) sector, with our commercial services helping fund our work in digital inclusion which includes a range of high-quality free resources that promote best practice in accessibility and disability awareness. We also run a number of acclaimed events, including TechShare Pro,Europe's largest event for the accessibility and disability inclusion community,and our annual Technology Volunteer Conference.

• Pension -AbilityNet provides a pension scheme in line with UK legislation with qualifying employees automatically enrolled within 3 months of commencement of service.
• Holidays -25 days holiday plus UK Public Holidays applicable in the UK. Holiday entitlement increases with service by 1 day per year after 5 full years’ service, up to a maximum of 30 days.
• Life Assurance - AbilityNet offers Life Assurance valued at four timesyour salary.
• Wellbeing Plan -we are committed to a healthy, happy work environment and work/life balance is important to us as an employer. We are always open to flexible working to fit in withindividualneeds and requirements.We provide a Simplyhealth Optimise Plan and a confidential Employee Assistance Programme.
• Training and Development - we nurture talent and offer a broad range of learning and development opportunities that will help you flourish in your role.We work hard to maintain a positive working culture and are committed to helping you fulfil your potential. We value diversity and provide an open, inclusive and supportive environment to help you do your best work.

Apply and further information - instructions

Please email a cover letter and your CV to:[e-mail].

Cover Letter - explain how your skills, qualities, and experience demonstrate suitability for this role.

CV - outline your career history and highlight any relevant achievements. Refer to the job description for guidance.

Closing Date - Friday 27June 2025 at 5pm BST

Any queries about the role can also be directed to the HR Department’s email address above.

Download the full job description from our website for more details: https://abilitynet.org.uk/jobs/sales-support-administrator?utm_source=LinkedIn&utm_medium=Paid-Job-Listing&utm_campaign=2025-June-Sales-Support-Admin

Step 1 - if you pass the initial screening, you will be invited to a 10-minute Teams interview with HR.

Step 2 - if you successfully pass the HR interview, you will be invited to a 1-hour interview with the Head of Sales and a member of the HR team. This interview is typically conducted via Teams with cameras on, but it may also take place in person at our Leamington Office — you will be informed of the format at the appropriate time.

Feedback - please note that if we receive a high level of applications, we will only be able to provide feedback if you attend an interview.

We are Disability Confident

AbilityNet is a Disability Confident Leader- we aim to make the most of the opportunities provided by employing disabled people. Disability Confident is a government scheme,is voluntary and has been developed by employers and disabled people's representatives.

As a Disability Confident employer, we encourage applications from disabled people and offer an interview to those who meet the minimum criteria for the job role.

If you need any accommodations during the application process or interview, please let us know, and we will endeavour to ensure the necessary arrangements are made.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  IT Services and IT Consulting

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