Sales Support Administrator

Onnec; London; On-site; GBP 35,000 - 40,000; Full time

Job summary

An established industry player is seeking a Sales Support Administrator to enhance its sales operations. This role involves supporting the sales team by managing order processing, updating CRM systems, and preparing high-quality proposals. The ideal candidate will possess strong organisational and communication skills, thrive under pressure, and contribute to a collaborative work environment. Join a rapidly growing company that values diversity and inclusion, and be part of a team dedicated to delivering exceptional connectivity solutions. If you are enthusiastic and customer-focused, this opportunity is perfect for you!

Qualifications

• Experience with CRM systems and Microsoft Office.
• Strong organisational and communication skills.

Responsibilities

• Support sales team with order processing and CRM updates.
• Assist in preparing bids and maintaining proposal quality.

Skills

CRM systems (Intact/Sage/Netsuite)

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Organisational skills

Interpersonal skills

Communication skills

Problem-solving

Job description

Join to apply for the Sales Support Administrator role at Onnec.

This range is provided by Onnec. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

ONNEC Group is a leading independent technology partner and global integrator with over 30 years of experience and an 800+ team of global experts, specializing in providing end-to-end connectivity solutions that propel organizations worldwide.

From structured cabling to managed services, our end-to-end services provide reliable infrastructure. Design. Build. Deploy. Optimize. We offer comprehensive solutions for business connectivity.

We are a rapidly growing organization committed to attracting and retaining top talent. We strive to create a challenging, supportive, and satisfying work environment. ONNEC has received the Investors in Diversity Foundational Award for our commitment to equality, diversity, and inclusion.

The Sales Support Administrator will support Onnec's sales team to ensure smooth operations and efficient processes, including assisting the Sales Operations Manager with supporting the Pre-Sales & Sales Teams during tender and proposal stages of the bid process, from initiation to closure.

Roles & Responsibilities:

• Order Processing: Accurately input sales orders into the ERP system on time.
• Customer Relationship Management (CRM): Update customer and sales opportunity information in the CRM system, track inquiries, feedback, and sales progress, and maintain an accurate sales pipeline for forecasting.
• Sales Team Support & Process Compliance: Assist with administrative tasks, coordinate communication, support in creating quotations, prepare and submit bids, gather information for bids, ensure timely and compliant proposals, organize meetings and training, review proposals, and enforce sales procedures.
• Document Management: Organize and maintain sales documents, proposals, and the tender library.
• Product Knowledge Support: Stay updated on company products, services, and market trends.

Qualifications:

• Familiarity with CRM systems (e.g., Intact, Sage, Netsuite)
• Proficiency in Microsoft Word, Excel, PowerPoint
• Ability to produce high-quality proposals and presentations
• Strong organizational and interpersonal skills
• Ability to work under pressure, meet deadlines, and prioritize tasks
• Enthusiastic, customer-focused, confident, and presentable

Key Relationships:

• Internal: Sales Support Manager, Sales Team, Design Team, Service Team
• External: Clients, Suppliers, Manufacturers

Success Measurements:

• Timely, high-quality tender documents
• Accurate data input
• Adherence to procedures and standards

If you have the required skills and experience, click apply now to be considered for the Sales Support Administrator position. We look forward to hearing from you!