Sales Support Administrator

Huntress; Leeds; On-site; GBP 25,000 - 26,000; Full time

Job summary

A leading company in South Leeds is seeking a Customer Service professional to join their team. The role involves delivering exceptional customer service, processing orders, and providing product support. The successful candidate will receive comprehensive training and enjoy a supportive work environment with competitive salary and benefits.

Benefits

30 days of holiday plus bank holidays

Annual bonus of 10%

Fully office-based with parking

Qualifications

• Previous experience in a product-based customer service role.
• Ability to provide advice and solutions.

Responsibilities

• Deliver excellent customer service to business customers and consumers.
• Process orders via various methods.
• Provide product support, advising on setup and alternatives.

Skills

Customer service

Problem-solving

Effective communication

Job description

My client in South Leeds is looking for a Customer Service professional to join their team. You will thrive on solving queries and getting the job done. You will be fully trained on the company products to ensure you can provide the best customer service possible. You will be effective on the telephone and via email.

Salary and Benefits:

• £25,750, with uplift to £26,000+ after passing probation
• Annual bonus of 10%
• 30 days of holiday plus bank holidays
• Fully office-based with parking
• Hours: 8-4 or 9-5

Responsibilities:

1. Deliver excellent customer service to business customers and consumers
2. Process orders via various methods
3. Provide product support, advising on setup and alternatives
4. Monitor stock availability
5. Process invoices and credit notes

The team is friendly, and the office is open plan. Candidates should have previous experience in a product-based customer service role, providing advice and solutions.

An immediate start is available for the successful candidate who passes a two-stage interview process.

Additional Information:

Huntress Search Ltd acts as a recruitment agency for permanent roles and as a recruitment business for temporary roles.

We promote a diverse and inclusive recruitment process, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We encourage applications from all backgrounds and will implement necessary measures to ensure a fair process.

PLEASE NOTE: Only candidates with the right to work in the UK will be considered.