Sales Support & Admin Specialist – BD Diary & CRM

Ser-; Bedford; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Car allowance

Health cash plan

Life insurance

Pension

23 days holiday + bank holidays

Job summary

Ser- in Bedford is seeking a Sales Administrator to manage the Head of Business Development’s diary, coordinate meetings, and provide extensive sales support to the team. You will assist with client enquiries, quotations and proposals while ensuring smooth, proactive follow-up of opportunities.

You will maintain CRM records, help with forecasts and KPI reporting, liaise with customers and internal teams, and support tender responses to move sales projects forward.

Qualifications

• Strong MS Office proficiency with Outlook, Excel, Word and PowerPoint.
• Excellent written and verbal communication.
• Strong organisational skills and diary management.
• Experience in admin, EA, PA or sales support roles is advantageous.

Responsibilities

• Manage the Head of Business Development's diary and coordinate meetings.
• Provide extensive sales support to the Head and team; ensure opportunities are followed up.
• Support existing accounts with upselling and cross-selling to grow sales.
• Assist with new business opportunities, quotations, proposals and sample requests.
• Coordinate meetings and prepare presentations and documents; track actions.
• Maintain CRM records and assist with sales reporting, forecasts and KPIs.
• Liaise with customers, prospects and internal departments for smooth processes.
• Support tender projects and responses; ensure timely delivery.
• Work with the team to move opportunities and keep projects progressing.
• Provide general admin and organisational support to the BD function.

Skills

Organisational skills

Communication skills

Customer service

Diary management

Sales support

Proactive attitude

Attention to detail

Commercial mindset

Upselling

Tools

Outlook

Excel

Word

PowerPoint

Job description

Ser- in Bedford is seeking a Sales Administrator to manage the Head of Business Development’s diary, coordinate meetings, and provide extensive sales support to the team. You will assist with client enquiries, quotations and proposals while ensuring smooth, proactive follow-up of opportunities.

You will maintain CRM records, help with forecasts and KPI reporting, liaise with customers and internal teams, and support tender responses to move sales projects forward.