SALES SUPERVISOR: GENERAL TRADE

Smollan; Rand CP; On-site; GBP 52,000 - 76,000; Full time

Job summary

Smollan oversees and coordinates Sales Representatives and Kiosk Sales Representatives within the assigned region, providing guidance, support, and training to ensure the team achieves sales targets and maintains customer satisfaction.

They support regional sales strategy, coach staff, monitor performance metrics, and collaborate with stakeholders to drive growth. Stock management for spaza shops and Midi’s, pricing accuracy, and TBFS SOP adherence are also key duties.

Qualifications

• Diploma in Business Administration, Marketing, or related field/NQF Level 6 qualification.
• 1-3 years proven experience in a Sales Leadership role with a track record of achieving targets.
• Proficiency in CRM software and other sales/productivity tools.
• Computer literacy (Microsoft Office Suite).
• Strong communication skills (verbal & written).
• Sales orientation and influencing/planning skills.
• Attention to detail and ability to drive results.

Responsibilities

• Oversee and coordinate activities of Sales Representatives and Kiosk Sales Representatives in the assigned region.
• Provide guidance, support, and training to achieve sales targets and maintain customer satisfaction.
• Support Regional Manager in developing and implementing sales plans to grow revenue and market share.
• Monitor and analyse sales performance metrics; identify improvements and implement actions.
• Collaborate with sales team and stakeholders to achieve targets and client growth.
• Proactively manage relationships between clients, customers and operations.

Skills

Sales leadership

Communication

Planning

Attention to detail

Influencing skills

Customer service

CRM software

Education

Diploma in Business Administration/Marketing (NQF Level 6)

Tools

CRM software

Microsoft Office

Job description

To oversee and coordinate the activities of Sales Representatives and Kiosk Sales Representatives within the assigned region by providing guidance, support, and training to ensure the team achieves sales targets, maintains high levels of customer satisfaction, and upholds company standards.

Sales Strategy and Achievement

• Support the Regional Manager in developing and implementing sales plans to achieve revenue targets and expand market share
• Supervise and coach Sales Representatives and Kiosk Sales Representatives, providing guidance on sales techniques, product knowledge, and customer service
• Monitor and analyse sales performance metrics to identify areas for improvement and implement corrective actions for area of improvement
• Collaborate with the sales team and all stakeholders to achieve sales targets and objectives
• Pro-actively influencing and managing relationships between the client, customers and operational staff to ensure growth for clients and customers

Stock Management

• Ensure POS material is distributed and implemented to all spaza shops and Midi’s
• Ensure sufficient stock pressure in Midi’s
• Ensure short-dated stock is removed from shelf as per TBFS SOP
• Inform relevant stakeholders are informed about short-dated stock in Midi’s
• Ensure all expired stock is removed from shelf
• Check for and manage visible and accurate pricing on shelf
• Ensure all KVI’s and MHS’s are always on shelf as per TBFS SOP
• Minimise returns and damages (when delivering stock as and when business requires)

Diploma in Business Administration, Marketing, or related field/NQF Level 6 qualification

1-3 years proven experience in a Sales Leadership role, with a track record of achieving and exceeding sales targets

Proficiency in CRM software, and other sales and productivity tools

Computer literacy (Microsoft Office Suite)

Communication skills (verbal & written)

Sales orientation

Influencing skills

Planning skills

Attention to detail

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